An accounting graduate with a background in luxury fashion and extensive experience in client-facing roles. Excellent communication skills in multiple languages.
Overview
8
8
years of professional experience
Work history
Brand Manager
Harrods
London
2025.02 - Current
Led cross-departmental teams for successful product launches, including the buying teams for targeted decision making.
Oversaw budgeting process to maximise profitability.
Managed relationship with key stakeholders, strengthening the company image.
Operations Associate
Fitch Ratings
Manchester
2023.01 - 2025.01
Worked with a global team in assisting with support of the analytical workflow operating processes in rating committees for corporate companies and banks.
Kept up to date with universal compliances, related policies and procedures.
Collaborative involvement with members of IT teams and other Core Operations in projects to enhance a seamless applications and ways to improve data collection.
Was responsible in working with new sectors and maintained connections and professionalism with other teams in the company.
Sales Consultant
Watch of Switzerland Group - Breitlings
Manchester
2022.07 - 2023.01
Focused on continuous expansion of product knowledge and adhering to professional procedures in regards to high-end sales.
Used exceptional customer service and clienteling to deliver KPI's to achieve sale targets through building rapports.
Enhanced the ability to communicate in a consultative sales environment.
Assistant Manager
London Auto Services
London
2017.11 - 2022.01
General admin duties such as managing and booking appointments.
Promoted after 2 years to assistant manager, given responsibilities such as resolving client queries, identifying customer base and improving pricing strategies.
Managed the social media platforms for the business and created regular new content to engage both existing and new prospective customers.
Education
GCSEs -
St Ursula's Convent School
London, ENG
9 2011 - 6 2017
A-Levels -
The John Roan School
London, ENG
7 2017 - 7 2019
Bachelor of Science - Accounting and Finance
University of Keele
Keele
9 2019 - 5 2022
Skills
Adaptability
Teamwork
Knowledge of Software
Interpersonal Skills
Data Entry
Ability to Work Under Pressure
Languages
Vietnamese
Native
English
Native
Chinese (Cantonese)
Intermediate
Affiliations
I have a fondness for various athletic sports, particularly cross country running where I participated in multiple competitive races.