Chia Han Liu
Waiter
London
Summary
Excelled in delivering exceptional customer service and managing inventory, showcasing problem-solving and excellent communication skills. Demonstrated ability to enhance customer satisfaction and loyalty, underpinned by a friendly, positive attitude.
Overview
6
6
years of professional experience
Work History
Restaurant Waiter
DIN TAI Fung Restaurant
2024.01 - Current
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
Salesperson
Kanto-PPC
2021.11 - 2023.09
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Exceeded monthly targets by diligently following up on leads and closing deals promptly.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Retail Supervisor
MetroWalk Shopping Mall
2020.09 - 2021.10
- Scheduled workers and delegated assignments to effectively meet expected customer and business demands.
- Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
- Created timely and accurate inventory, cash and production reports for senior managers.
- Negotiated with suppliers to secure more favorable terms, enhancing profitability with cost savings.
Clothing Sales Associate
UNIQLO
2019.10 - 2020.06
- Greeted customers, identified needs and provided product advice.
- Maintained clean and organized store environment, ensuring pleasant shopping experience for customers.
Barista
Lousia Coffee
2019.02 - 2019.09
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
- Conducted regular quality control checks to uphold highest standards of food and beverage service.
- Learned special recipe items and seasonal offerings to best meet customer needs.
Education
Bachelor of Science - Bachelor of Business Administration
Shih Hsin University
Taipei,Taiwan06.2020
High School Diploma -
Huadong Taiwan Businessman's School
Shanghai, China06.2016
Skills
Friendly, Positive Attitude
Teamwork and Collaboration
Problem-Solving
Excellent Communication
Timeline
Restaurant Waiter
DIN TAI Fung Restaurant
2024.01 - Current
Salesperson
Kanto-PPC
2021.11 - 2023.09
Retail Supervisor
MetroWalk Shopping Mall
2020.09 - 2021.10
Clothing Sales Associate
UNIQLO
2019.10 - 2020.06
Barista
Lousia Coffee
2019.02 - 2019.09
Bachelor of Science - Bachelor of Business Administration
Shih Hsin University
High School Diploma -
Huadong Taiwan Businessman's School
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