Successfully coordinated multiple high-stakes projects, including the elimination of 15,000 case backlog
Assisted in the rollout of three new tasks integral to the overall project operations seamlessly whilst managing project resources and providing operational support for the team
Liaised with internal and external stakeholders, including legal representatives, and other governmental departments
Manage 9 Administrators and Provided training to staff on new projects rolled out within asylum and immigration, ensuring attendance at all relevant meetings, coordinated team schedules, including creating Rota's managing annual leave, conducting 121 meetings, OHS referrals.
Reviewed and Examined applications for visas, asylum, citizenship, and other forms of immigration related requests, ensuring all required documentation is provided and in compliance with policies.
Event Manager / Events Assistant
The Event Rooms
Croydon
11.2014 - 09.2024
Successfully Planned, managed, and executed a wide range of private and corporate events, including weddings and funerals from final consultation to post-event feedback, ensuring 100% client satisfaction.
Led full event logistics including venue layout, decor coordination, audio/visual setup, and supplier deliveries, supervised cross-functional event teams, including servers, bartenders, and event staff-delegating tasks, providing training, and overseeing real-time performance during live events to ensure smooth execution of over 1,000 events.
Built and maintained strong relationships with vendors, suppliers, and external stakeholders, ensuring timely service delivery, contract compliance, and cost-effectiveness
Collaborated closely with clients to tailor event experiences to their vision-creating custom drink menus, entertainment options, and room layouts.
Managed health & safety and legal compliance, ensuring all events followed licensing laws and venue-specific policies, and conducted risk assessments prior to event to ensure safety and logistics.
Monitored and managed budgets for small- to large-scale events, including bar tabs, staffing, and inventory-ensuring client budgets were met without compromising quality.
Tracked stock and equipment levels, coordinated ordering and returns, and ensured readiness for each event, minimising wastage and logistical delays.
Monitored attendance and engagement using Eventbrite analytics to inform event planning and post-event reporting.
Part-Time / Weekends & Evenings
Education
BA (Hons) - History and Religion, Philosophy and Ethics