Experienced, conscientious, service-orientated, accomplished Pharmacist with Independent Prescriber qualification and a passion for helping and improving quality of life and focussed on delivering excellent clinical care. Well-versed in collaborating with multidisciplinary team of professionals to provide exceptional patient and customer care. Skilled communicator, multitasker and complex problem-solver with a strong regard for regulatory compliance. Highly organised, confident team player, thriving on challenges, with a positive, cheerful attitude to clinical practice, academic study and always striving for safe and effective, high quality patient care.
Overview
15
15
years of professional experience
Work History
Clinical pharmacist
The Medicines Management Team
09.2023 - Current
Conducting structured medication reviews in patients with complex and problematic polypharmacy, to improve quality of care, optimise medicines and reduce any possible harm
Performing mental health reviews (depression, anxiety and other severe mental illness)
Managing diabetes - action HbA1c results, optimise treatment and/or referral to community diabetic care team for insulin initiation
Manage repeat prescribing and reauthorisation process by reviewing patient requests for repeat medications and review medication review dates and conduct a review for these patients. Ensure patients have the appropriate monitoring tests in place when required.
Reviewing patients’ acute medicines requests
Medicines reconciliation and update records with clinic letters and hospital discharges
Long term conditions reviews and management (hypertension, Qrisk, asthma, HRT, diabetes)
Supporting the practice to achieve the Quality and Outcomes Framework (QOF) targets
Advising and supporting patients with with common/minor/self-limiting ailments while working within scope of practice and limits of competence. Sign posting to community pharmacy and referring to appropriate healthcare professional
Providing clinical advice and addressing medication queries or concerns for both patients and colleagues.
To advise team on appropriate drug use and selection in order to achieve cost effective prescribing, adherence to Trust formularies and the safe use of medicines.
Collaborating with other healthcare professionals (e.g district nurses, community diabetic nurses) to maintain patient care continuity, minimise risks and optimise health outcomes
Work with the general practice team to ensure the practice is compliant with CQC standards where medicines are involved by conducting CQC searches to ensure regular monitoring requirements of high risk medications and conditions are met in an appropriate and timely manner. Also, ensure appropriate actions are taken to comply with NHS England Patient Safety alerts
Prescribing Pharmacist
Skin + Me Ltd
London
01.2023 - 08.2023
Acquiring new skills and expertise in Dermatology. Being able to recognize and treat frequent skin complaints such as Acne, Rosacea, Melasma to general Aging concerns.
Applying differential diagnosis and recognize signs of any sinister conditions like Basal cell carcinoma and Melanoma - signposting and making appropriate referrals.
Prescribing topical antibiotics with NICE antimicrobial resistance guidelines in mind.
Learning a new system and prescribing dashboard, Improving efficiency and productivity.
Performed a risk assessment in over-prescribing antibiotics outlining an action plan to minimize this.
Handling high volume online consultations to address customer inquiries and concerns.
Applying a positive customer service approach to increase satisfaction levels
Triage and assessment of e-Consults, following up with a telephone call if need be.
Familiar with EMIS and SystmOne
Supported team by demonstrating respect and willingness to learn and help.
Referral to senior members of team for some patients presenting high GAD-7 and PHQ-9 scores.
Applying scoring to assess acute ailments to establish need for treatment
Document hospital discharge summaries
Requesting repeat prescriptions
Interpretation of blood results
Applying The Calgary-Cambridge model to consultations
Observe/take part in structured medication reviews (SMRs) and medicines optimisation
Pharmacist
Sharmans Pharmacy
Northwood
08.2010 - Current
Currently, still locum here on the weekends if need be
Won ‘Pharmacy Business of the Year' award in 2020, recognising performance during a challenging year.
Lead coordinator for flu immunisation service and striving to meet government targets. Stringent protocols are followed for vaccine storage, administration, disposal and using 'The Green Book' guidance for best practice.
Qualified to administer COVID-19 vaccinations.
Administer travel vaccines and supply of antimalarials under a Patient Group Direction. Providing up-to-date travel information and advice on all aspects of travel, food and water-borne diseases, insect bite avoidance, sun protection, altitude sickness.
Responsible for providing services to patients, such as glucose and cholesterol management, blood pressure measurement including, providing an ambulatory blood pressure monitoring (ABPM) service.
Running ear microsuction clinic for wax removal.
Organise and manage daily pharmacy operations - supervise pharmacy staff, ensure safe and effective running of pharmacy, maintain pharmaceutical supplies/medicines as per standard operating procedures.
Training and mentoring high-performing pharmacy support staff to increase team productivity and efficacy.
Tutor to preregistration pharmacists.
Liaise with other health professionals in primary health care to provide best care for our patients.
Achieving targets for new medicines service (NMS) by continuously identifying eligible patients, those on high-risk medicines, then ensuring that medication is safe and working for them effectively.
Providing NHS Discharge Medicines Service. This entails reviewing medicines post hospital discharge and reconcile changes with patients and surgeries.
Provide NHS Community Pharmacist Consultation Service (CPCS). Upon receiving referrals from NHS 111, it is required to speak with/see patient to carry out consultation, provide appropriate advice and medicine and if necessary, escalate and refer patient.
Conducting checks on legality, safety and clinical appropriateness when processing prescriptions, examine patient medication record (PMR) before dispensing prescription, ensure accuracy, and hand to patient with appropriate counselling, all in a timely manner.
Assist customers with prescription medication, dosage, any adverse reactions and address any concerns.
Undertake domiciliary services by providing aids such as Medication Administration Records (MAR) and /or Monitored Dosage Systems (MDS).
Responding to symptoms and offering advice on suitable over-the-counter medications. This involves obtaining sufficient details about the ailment, medical history of patient, then select the best course of action to guide patient accordingly.
Providing knowledgeable clinical advice and support to relieve and improve patients' everyday conditions through lifestyle/pharmacological support.
Ensuring, all aspects of Pharmacy Quality Scheme (PQS) training requirements for all staff members and other criteria are met including audits.
Champion antimicrobial stewardship in the community with use of ‘TARGET antibiotics toolkit' to raise awareness and educate patients on responsible antibiotic use.
Remain up-to-date on NHS payments/reimbursements and protocols to ensure cost control.
Experience in dealing with pharmacy dispensing robots.
Established clear and effective customer service policies to increase satisfaction and pharmacy loyalty.
Locum Pharmacist
Kanset Chemist
Ham, Richmond
08.2010 - 03.2022
To step-in and assume role of responsible Pharmacist when needed.
Introduced, help set up and trained ProScript Connect software.
Supervised methadone treatment service and Needle exchange service
Oversaw secure, appropriate storage of temperature-sensitive items and controlled substances. Carry out balance checks and safe destruction of controlled drugs.
Assisting in flu vaccination service.
Receive prescriptions and checked against medical histories, safeguarding patient health and safety.
Processed and dispensed prescriptions to doctors' instructions.
Supplied non-prescription medicines, diagnostic and therapeutic aids, providing advice to customers on effective usage.
Provide advice and support to relieve and improve patients' everyday conditions.
Promotion of lifestyle changes where applicable
Provided clear patient-centred education using easy-to-understand language to build understanding.
Education
PGCert - Independent Prescriber
University of Salford
Salford
12.2021
Mpharm - Pharmacy
Kingston University
Kingston upon Thames
07.2010
Skills
Excellent Communication
Teamwork
Ability to Work Independently
Mentoring Staff/Tutor to Preregistration Students
Pharmacy Management & Leadership
Independent Prescribing (Specializing in Acute Infections)
Adaptable to Meet Requirements of Pharmacy (Running clinics and dispensary)
Problem-solving
Trained to Use Botulinum Toxin & Dermal Fillers
Managing & Optimising Long-term conditions - Hypertension, Lipids and Diabetes
NWCG Incident Safety Officer at Oregon State Fire Marshal Incident Management TeamNWCG Incident Safety Officer at Oregon State Fire Marshal Incident Management Team