Chetan Visavadia
Leicester,Leicestershire
Summary
A highly motivated and enthusiastic Network Engineer with over 4 years' experience supporting, maintaining, and securing IT and Telecoms Infrastructure. Strong interpersonal skills, confident working independently or within a team, and experienced in delivering excellent technical support in fast-paced environments. Adaptable, quick to learn, and committed to completing every task to a high standard. Full UK driving licence with over 6 years' driving experience.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work history
Network Engineer
Dalycom
Leicester
09.2020 - 11.2025
- Maintain and secure client networks by identifying vulnerabilities, mitigating threats, and keeping systems protected from malware and evolving cyber risks.
- Travel nationwide to install, repair/upgrade IT and telecoms infrastructure.
- Configure, support, and troubleshoot LAN/WLAN networks and digital communication systems.
- Install and manage firewalls, ensuring effective internet access policies across organisation.
- Set up user accounts, email systems, permissions, and authentication for new starters.
- Provide technical support for employees, delivering clear guidance and solutions.
- Train new staff on IT systems and communication policies.
- Analyse network performance and gather data to identify optimisation opportunities.
- Collaborate with third-party providers to ensure smooth network operations.
- Maintain and support telephony systems, liaising with service providers to ensure uptime.
Computing Sales Assistants
Currys PC World (Fosse Park)
Leicester
05.2017 - 04.2020
- Delivered high-quality customer service by diagnosing technical issues and recommending suitable solutions.
- Assisted customers in selecting devices based on their business or personal needs.
- Processed VAT receipts and other documentation for business customers.
- Consistently met service and customer satisfaction targets.
Photobooth Attendant
Limelite Photobooth
Leicester
06.2015 - 05.2017
- Set up equipment and operated photo booths at events.
- Interacted with guests in a friendly and professional manner.
- Represented the business at a variety of events, ensuring positive customer experiences.
Receptionist
Ice Academy
Leicester
05.2015 - 06.2015
- Provided front-desk support to staff, students and visitors.
- Handled phone enquiries professionally and efficiently.
- Supported managers with administrative tasks as required.
Education
Apprenticeship -
The Development Manager
Leicester 2020 - 2022
BTEC -
Gateway College
Leicester 2015 - 2018
GCSE's -
St Paul's Catholic School
Leicester 01.2010 - 01.2015
Skills
- Network Maintenance & Monitoring
- LAN/WLAN Configuration
- Firewall Installation & Management
- User Access Management
- Cybersecurity Awareness
- Technical Support & Troubleshooting
- Telecoms Infrastructure
- Customer Service & Communication
- Staff Training
- Problem Solving
Language
English
Gujarati
Voluntary Work
Camp America, Eagle Rock Day Camp, Connecticut — Summer 2018
- Developed strong communication skills while working with children and staff from diverse backgrounds.
- Strengthened teamwork and organisational skills during high-pressure daily activities.
- Built leadership and teamwork skills through group activities and community projects.
References
References available upon request.
Timeline
Network Engineer
Dalycom
09.2020 - 11.2025
Computing Sales Assistants
Currys PC World (Fosse Park)
05.2017 - 04.2020
Photobooth Attendant
Limelite Photobooth
06.2015 - 05.2017
Receptionist
Ice Academy
05.2015 - 06.2015
GCSE's -
St Paul's Catholic School
01.2010 - 01.2015
Apprenticeship -
The Development Manager
2020 - 2022
BTEC -
Gateway College
2015 - 2018