Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chetan Sapkota

Sales Executive
Woking

Summary

Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes. Collaborative leader with dedication to partnering with coworkers to promote an engaged, empowering work culture. Documented strengths in building and maintaining relationships with a diverse range of stakeholders in dynamic, fast-paced settings. Proficient customer satisfaction delivering encouragement and feedback to help employees be successful. Energetic professional with great poise. Well-trained in customer problem-solving.

Overview

3
3
years of professional experience
5
5
Languages

Work History

Duty Manager

M&S
10.2023 - Current
  • Monitored daily financial reports, reconciling discrepancies to ensure accurate accounting records were maintained at all times.
  • Managed staff scheduling for optimal coverage, ensuring efficient operations during peak hours.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Trained employees in essential job functions.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.

Duty Manager

M&S
06.2021 - 10.2023

Education

High School Diploma -

Brooklands College
Weybridge, United Kingdom
04.2001 -

Skills

  • Professional and Courteous
  • Contract Management
  • Performance Management
  • Policy Implementation
  • Negotiation
  • Project Planning
  • Multitasking Abilities
  • Customer Relationship Management
  • Reliability
  • Shift Scheduling
  • Documentation And Reporting
  • Problem Resolution
  • Human Resources Management

Timeline

Duty Manager

M&S
10.2023 - Current

Duty Manager

M&S
06.2021 - 10.2023

High School Diploma -

Brooklands College
04.2001 -
Chetan SapkotaSales Executive