Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
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Chetachi Ezebuike

Basingstoke

Summary

I have worked as a facilities & estate manager in London and hold an MSc Real Estate degree (Merit). I am studying towards my Institute of Residential Property Management (IRPM) and Institution of Occupational Safety and Health (IOSH) qualifications. I am also open to further courses which will help to enhance my effectiveness in my roles.

Overview

11
11
years of professional experience

Work History

Facilities & Estates manager

Empire Capital Holdings
04.2023 - 10.2023
  • Oversight of service charge budgets, including engagement with occupiers to inform them of works and services within the buildings.
  • Maintenance of updated tenant contacts, key holders, and fire safety responsible person lists, while delivering excellent customer service to both occupiers and clients.
  • Proactive building inspections, recording and addressing issues, managing tenant fault reporting, overseeing the client's preferred Work Order platform, and ensuring compliance with Health and Safety and Fire risk assessments.
  • Assigned and closed sub-contractor Planned Preventative Maintenance (PPM) tasks, created and purchased orders via the CAFM and procurement system
  • Managed and reviewed health, safety & utility online systems and arranged access where required
  • Delivered set targets and timescales to meet statutory compliance, regulation and health, safety, and environmental objectives by strictly adhering to COSHH and HRB regulations during site inspections
  • Oversaw site inspections and FRAs in accordance with regulations outlined by IOSH
  • Analyzed and manipulated data from Yardi Voyager and MRI Horizon and assisted the property management team with day-to-day management administration and assistance
  • Amended Energy Performance Certificate reports in compliance with government legislation since 2008 and executed project management duties according to the National Board in Occupational Safety and Health (NEBOSH) regulations
  • Processed invoices in accordance with levels of authority and assisted with budget reporting, arrears monitoring & charge raising as required.

Investment & Commercial Banker

Fidelity Bank
05.2014 - 09.2014
  • Assisted in client coverage and helped drive client dialogue including preparation of client materials (pitches, term sheets, LBO analysis, covenant analysis, market updates)
  • Provided asset allocation guidance to the Private Wealth Management team
  • Allocated personal travelling allowances amounting to millions in Pounds, Dollars & Euros
  • Supervised and vaulted ATMs
  • This experience greatly helped to augment my networking, time management, performance review and development skills.

Millennium Volunteer

Tesco
09.2012 - 06.2013
  • Helped with the logistics of newly shipped supplies and took inventory of stock daily
  • Worked at a customer service role attending to queries and helped with the packaging and handling of products
  • This experience enabled me to enhance my customer service and communication skills.

Waiting Staff

Redwigwam
10.2022 - 01.2023
  • Worked individually and with colleagues to complete tasks within set deadlines
  • This experience helped to develop my organizational and communication skills by interacting with customers, ensuring that objectives are completed to a high standard.

Waiting Staff

Saltire Hospitality Limited
06.2016 - 09.2016
  • Interacted with customers and colleagues daily across a variety of settings, which included restaurant and bar work
  • Monitored the stock of supplies and supervised with logistics
  • This experience allowed me to improve my teamwork and customer service skills.

Education

Master of Science: Real Estate -

Heriot-Watt University
09.2023

Master of Arts - Economics

Heriot-Watt University
Edinburgh, United Kingdom
06.2019

A-Levels -

Ruthin School
06.2015

IGCSE -

Greensprings School
06.2012

Skills

  • Administrative skills mainly used to support property management teams through processing invoices Expert at creating and maintaining filing systems, and handling queries from various stakeholders
  • Can analyse and manipulate data from systems like Yardi Voyager and MRI Horizon to assist with budget reporting, arrears monitoring, and structured or ad hoc client reporting
  • Communication and organisation skill used to set up meetings, manage communications, and organise processes for on-site and team members
  • Possess strong organisational and administration skills, with the ability to work well under pressure, meet deadlines, and take initiative in problem-solving
  • Assured with Microsoft Office (MS Word and Powerpoint) and regularly work with Excel templates used to value property
  • Confident with Argus, CAFM Software, Harmony, MRI Horizon, Yardi Voyager, SPSS, Eviews & Stata and solid language of software programming (Python, Java & Oracle SQL)

Languages

English
French

Timeline

Facilities & Estates manager

Empire Capital Holdings
04.2023 - 10.2023

Waiting Staff

Redwigwam
10.2022 - 01.2023

Waiting Staff

Saltire Hospitality Limited
06.2016 - 09.2016

Investment & Commercial Banker

Fidelity Bank
05.2014 - 09.2014

Millennium Volunteer

Tesco
09.2012 - 06.2013

Master of Science: Real Estate -

Heriot-Watt University

Master of Arts - Economics

Heriot-Watt University

A-Levels -

Ruthin School

IGCSE -

Greensprings School

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Chetachi Ezebuike