Chesna Rai Janoo
Edmonton Green,Enfield
Summary
Skilled multitasker with good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Served as Maths Ambassador (2018), Youth Travel Ambassador and Vice Form Representative (2019) at St.Annes Catholic High School for girls.
Served in student council and prefect body in SSS Belle Rose. Organised and planned Music Day event with allocated funds.
Extracurricular activities include: Gymnastics which enhanced perseverance skills and Karaté which developed discipline and etiquette
Despite missing half the A-level syllabus, persevered and managed to balance learning the foundation and the new content.
Overview
1
1
year of professional experience
21
21
years of post-secondary education
Work history
Customer service manager
Ladbrokes Coral
Enfield, Enfield
10.2024 - Current
- Provided information on betting procedures to new customers, leading to improved client understanding and engagement.
- Sustained order and cleanliness in working area, promoting inviting environment for customers.
- Managed end-of-day cash reconciliation tasks, guaranteeing accuracy in financial reports.
- Supported colleagues during peak hours to ensure efficient service delivery across all counters.
- Upheld company policies regarding responsible gambling practices consistently, safeguarding both business and its clients from potential risks associated with excessive wagering habits.
- Built relationships with customers to enhance their experience as well as learn their betting habit to ensure their safety.
Sales representative (part-time)
Oriflame (as a brand partner)
Edmonton Green (Work from home), Enfield
08.2024 - 10.2024
- Reached out to prospective customers and warm leads to establish friendly, professional relationships.
- Demonstrated product usage and features to customers.
- Educated customers about product features and benefits, driving informed purchasing decisions.
- Presented latest merchandise to prospective buyers.
Education
A-Levels - Biology
Enfield County School for Girls
Enfield 02.2023 - 07.2024
A-Levels - English Literature
Enfield County School for Girls
Enfield 02.2023 - 07.2024
A-Levels - Chemistry
Enfield County School for Girls
Enfield 02.2023 - 07.2024
Cambridge International O-levels - English Literature
SSS Belle Rose
Ébene, Mauritius 01.2020 - 11.2022
Cambridge International O-levels - English
SSS Belle Rose
Ébene, Mauritius 01.2020 - 11.2022
Cambridge International O-levels - Computer Science
SSS Belle Rose
Ébene, Mauritius 01.2020 - 11.2022
Cambridge International O-levels - Biology
SSS Belle Rose
Ébene, Mauritius 01.2020 - 11.2022
Cambridge International O-levels - Chemistry
SSS Belle Rose
Ébene, Mauritius 01.2020 - 11.2022
Cambridge International O-levels - Mathematics
SSS Belle Rose
Ébene, Mauritius 01.2020 - 11.2022
Skills
- Computer Literate
- Critical and analytical thinking
- Adapts to new environments
- Strong leadership skills
- Collaborative mindset
- Deadline management
- Calm under pressure
- Compassionate communication skills
- Inclined to learning new skills
- Quick Learner
- Flexible
Affiliations
- Music- wrote own songs
- Dancing- Had own dance group
- Reading and Writing Poetry
- Learning Languages
Accomplishments
Won the Knights of Columba Art Competition- Local, Regional and National level (2017)
Timeline
Customer service manager
Ladbrokes Coral
10.2024 - Current
Sales representative (part-time)
Oriflame (as a brand partner)
08.2024 - 10.2024
A-Levels - Biology
Enfield County School for Girls
02.2023 - 07.2024
A-Levels - English Literature
Enfield County School for Girls
02.2023 - 07.2024
A-Levels - Chemistry
Enfield County School for Girls
02.2023 - 07.2024
Cambridge International O-levels - English Literature
SSS Belle Rose
01.2020 - 11.2022
Cambridge International O-levels - English
SSS Belle Rose
01.2020 - 11.2022
Cambridge International O-levels - Computer Science
SSS Belle Rose
01.2020 - 11.2022
Cambridge International O-levels - Biology
SSS Belle Rose
01.2020 - 11.2022
Cambridge International O-levels - Chemistry
SSS Belle Rose
01.2020 - 11.2022
Cambridge International O-levels - Mathematics
SSS Belle Rose
01.2020 - 11.2022
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