
Experienced Chief Financial Officer with 22 years in IT Services and Technology at IBM, complemented by 10 years of diverse industry experience in retail, consumer electronics, IT services, and healthcare pre IBM. Proven expertise in financial management of full I&E, including management accounting, commercial contract management, audit, cash, controls and budget setting. Recognized for fostering collaboration and developing staff, driving positive outcomes in financial operations. Fellow of the Association of Chartered Certified Accountants (FCCA) with a strong commitment to excellence in financial leadership.
• Reporting to and deputy to the UKI CFO, supporting strategic decision-making and financial leadership.
• Lead consolidation of full P&L for IBM UK Ltd (~$4.5bn revenue), ensuring accurate forecasting and reporting.
• Direct forecasting and reporting optimisation initiatives, including cash improvement (DSO) strategies.
• Partner with UKI General Manager and senior leadership on business-wide priorities across reporting, cash, planning, strategy, transformation, and productivity. Leverage data insights and analytics to identify gaps to budget to drive commercial outcomes and inform strategic decisions.
• Drive financial transformation programmes, including Finance Accelerate, operating model changes, and finance lead for UK restructuring initiatives.
• Lead finance contributions to headcount planning, productivity improvement, and investment decision-making.
• Oversee financial operations and process optimisation across key areas (e.g. medical trusts, pension outsourcing), and improving efficiency and controls.
• Collaborate cross-functionally with tax, treasury, procurement, legal, accounting, and CIO teams to support business initiatives. eg GTS (Kyndryl) spin off
• Partner with sales teams on commercial decisions, including contracts, budgeting, and investment cases.
• Ensure compliance with accounting standards, audit requirements, and regulatory obligations, including UK Government Strategic Supplier requirements.
• Contribute to diversity and inclusion initiatives as a member of the global Women in Finance programme.
• Member of UK Software Senior Leadership Team, partnering with VP, COO, and business leaders to deliver $1.3bn revenue and improve profitability by 2pts
• Managed UKI finance team covering Software, Cloud & Cognitive Solutions, overseeing reporting, planning, controls, annuity (SaaS) forecasting, expenses and DSO
• Led end-to-end headcount planning and workforce cost management.
• Partnered closely with sales and deal teams on key commercial transactions.
• Enhanced annuity forecasting, renewal planning, and trend analysis in collaboration with business leaders.
• CFO for multiple services units, leading global onshore and offshore finance, contract, and cost teams to deliver high-quality reporting and strong financial, business, and operational performance.
• Set UKI labour rates and developed cost models to support pricing and profitability.
• Led complex accounting and pricing matters, including OEM agreements.
• Member of the WW ITS Standards Council, driving global consistency in processes and reporting.
• Delivered offshoring objectives and strengthened contract management and service delivery capabilities.
2007 FCCA (Awarded Fellowship of ACCA)
2002 ACCA (Association of Chartered Certified Accountants)