Cheryl Wilkie
Perth
Summary
Experienced professional with a strong background in office management and administration, proficient in sales ledger, purchase ledger, procurement and logistics expertise in the Retail, Construction and Manufacturing Industry.
Outgoing and likable personality, team player and very adaptable to change.
Overview
29
29
years of professional experience
1
1
year of post-secondary education
Work history
Administration / Buyer
Hydrostatic Extrusions Ltd
Perth
01.2012 - 06.2025
- Obtaining daily currency and metal prices and recording onto computer
- Responding to price requests from customers and providing prices and quotations calculated from product and shipping price lists
- Receiving and verifying customers' orders and generating order acknowledgements
- Generating invoices for completed orders and scrap sales
- Generating packing lists, certificates of conformity, collection notes and export documentation
- Arranging shipments with carriers
- Generating purchase orders for requisitioned and stock items
- Collating and verifying advice notes/delivery notes, and goods received notes
- Verifying purchase invoices and allocating costs to cost centres
- Progressing purchase orders/deliveries on SAP
- Recording product and raw material stock levels and changes
- Maintaining accurate records of all customers and supplier transactions and correspondence
- Obtain supplier quotations to enable cost effective purchasing.
- Maintaining holiday records
- Purchasing office stationery and postage stamps
- Operating telephone switchboard, controlling reception and receiving visitors
- Ensuring the timely and accurate transmission of documentation and reports
- Reporting to HMRC on all Import and Export transactions
Administration / Accounts Assistant
Park Plumbing & Heating Ltd
01.2011 - 01.2012
- Company Overview: (New company formed as previous company went into voluntary liquidation)
- Deal with all telephone enquiries
- Complete job lines and scheduled plumber appointments
- Sales Ledger – Process invoices/credits, monthly statements and manage credit control
- Purchase Ledger – Enter purchase invoices/credits, process and allocate monthly payments
- Complete daily banking and allocated customer payments accordingly
- Record and type customer estimates
- Job Costing – Record and analyze project labour and material costs
- Process weekly Payroll
- Process and submit monthly PAYE and Plumbing Pension and issue payment
- Process and submit monthly VAT return
- Reconcile monthly bank statement
- Construction Industry Scheme – Submit monthly return and issue statement to Sub Contractors
- Carry out general administrative tasks such as typing, emailing, filing etc
- (New company formed as previous company went into voluntary liquidation)
Office Manager
SR Park Plumbing & Heating Ltd
01.2005 - 01.2011
- Responded to customer enquiries and complaints
- Delegated work to staff and managed their workload and output
- Designed company forms including timesheets, job lines, pricing schedules and personnel documents
- Monitor debtors and creditors
- Assisted Director with recruitment: writing job ads, call applicants and interview candidates
- Implemented and managed new job costing software system which integrated with Sage Accounts
- Processed Payroll both weekly and monthly
- Processed monthly PAYE and Plumbing Pension and issued payment
- Processed monthly VAT return
- Reconciled monthly bank statements and credit card statement
- Liaised with Director and Contracts Manager on a regular basis
- Managed Contract Accounts – New build Contractors and Sub Contractors
- Construction Industry Scheme – Submitted monthly returns and issued statements to Sub Contractors
- Recorded office expenditure and managed the budget
- Maintained the condition of the office and arranged for necessary repairs
Administration / Accounts Assistant
A Hosie & Son
01.2003 - 01.2005
- Company Overview: Perth
- Dealt with all telephone enquiries
- Completed job lines and scheduled plumber appointments
- Matched supplier delivery notes to completed job lines and priced job ready for Invoicing
- Sales Ledger – Processing invoices/credits, monthly statements and managed credit control
- Purchase Ledger – Entered purchase invoices/credits, processed and allocated monthly cheque payments
- Completed daily banking and allocated customer payments accordingly
- Reconciled monthly bank statement
- Payroll – processed wages weekly using Sage Payroll
- Carried out general administrative tasks such as typing Customer Estimates, faxing and filing etc
- Perth
Telesales / Sales Ledger
Macgregor Fresh Meats Ltd
01.2000 - 01.2003
- Directed calls and responded to all telephone enquiries
- Contacted all existing customers for butcher meat order and arranged delivery/collection
- Created new customer accounts on Sage Line 50 and maintained existing accounts
- Processed sales Invoices and credit notes
- Prepared cash sheets for banking
- Allocated customer cheque, cash and BACS payments
- Produced and managed aged debtors report and issued monthly statements
- Issued Reminder letters to overdue accounts
- Used Pegasus Accounts, Sage Line 50 and MS Office
Telesales
CJ Lang Food Services
01.1998 - 01.2000
- Company Overview: Perth
- Contacted customers on database for their product order and arranges delivery of goods
- Contacted all existing customers with all special offers
- Answered all incoming telephone enquiries
- Liaise with Sales Reps and set up new telesales customers on database
- Processed orders for picking line to make up ready for delivery
- Invoiced all picking lines
- Notified customer of any shortages and recommended alternative items
- Assisted in quarterly stock take
- Used computer system designed for cash and carry
- Perth
Sales Assistant
Bay Trading & Co
01.1997 - 01.1998
- Company Overview: Perth
- Assist customers in giving advice and guidance on clothes and accessory selection
- Responsible for processing cash and card payments
- Dealt with customer refunds and complaints
- Assisted in carrying out visual merchandising in line with company guidelines
- Responsible for delivery of goods, scanning in stock, tagging garments and storing stock
- Kept up to date with all promotions and put up displays accordingly
- Assisting with regular and annual stock checks
- Meeting personal and shop monthly targets
- Perth
Sales Assistant
Johnson Cleaners UK Ltd
01.1996 - 01.1997
- Company Overview: Perth
- Assisted customers by offering friendly, polite help and advice on all services and products
- Operated Till and handled cash
- Organised and tagged clothing and household items
- Assisted in ironing and steam pressing of all clothing and household items
- Bagged and railed items in numerical order ready for collection
- Answered all telephone enquiries
- Achieved all sales targets as agreed with the Branch Manager
- Ensured that all Company standards and procedures were adhered to
- Worked as part of the Team to ensure all Company standards and goals were achieved
- Perth
Education
Standard Grades - English, Maths
Perth Academy
Perth, Scotland 01.1995 - 01.1996
Certificate of Achievement - Retail Skills
Johnson Cleaners UK Ltd
SVQ in Business and Administration - Level 3
SR Park Plumbing & Heating Ltd
Skills
- Sales Ledger
- Purchase Ledger
- Procurement expertise
- Bank Reconciliation
- CIS Returns
- Office Management & Administration
- Retail & Customer Service Skills
- Diary System Management
- General Bookkeeping to trial balance stage
- Credit Control
- MS Office Suite – Word/Excel/Access
- Sage Line 50, Sage Instant Accounts and SAP
- Import and Export
Other Employment
Over 8 years working Security in Clubs, Pubs and Festivals all over Scotland.
References
References available upon request.
Timeline
Administration / Buyer
Hydrostatic Extrusions Ltd
01.2012 - 06.2025
Administration / Accounts Assistant
Park Plumbing & Heating Ltd
01.2011 - 01.2012
Office Manager
SR Park Plumbing & Heating Ltd
01.2005 - 01.2011
Administration / Accounts Assistant
A Hosie & Son
01.2003 - 01.2005
Telesales / Sales Ledger
Macgregor Fresh Meats Ltd
01.2000 - 01.2003
Telesales
CJ Lang Food Services
01.1998 - 01.2000
Sales Assistant
Bay Trading & Co
01.1997 - 01.1998
Sales Assistant
Johnson Cleaners UK Ltd
01.1996 - 01.1997
Standard Grades - English, Maths
Perth Academy
01.1995 - 01.1996
Certificate of Achievement - Retail Skills
Johnson Cleaners UK Ltd
SVQ in Business and Administration - Level 3
SR Park Plumbing & Heating Ltd
Similar Profiles
Jayden HolcombJayden Holcomb
Hydrostatic Tester at Gulf Coast Hydrostatic TestersHydrostatic Tester at Gulf Coast Hydrostatic Testers
Jeromy HicksJeromy Hicks
Manager at Hydrostatic Pipe ServiceManager at Hydrostatic Pipe Service
Roderick SimsRoderick Sims
Machine Operator/Maintenance Technician at Western ExtrusionsMachine Operator/Maintenance Technician at Western Extrusions
Matthew DentMatthew Dent
General Contractor / Self-Employed at Ardent Home Improvement ServicesGeneral Contractor / Self-Employed at Ardent Home Improvement Services
Anthony TrovatoAnthony Trovato
IT Systems & Operations Support Specialist at Water CorporationIT Systems & Operations Support Specialist at Water Corporation