Cheryl Roe

Essentially there are two parts to my role at Vecteo:

Transportation

Tupe from Access Anyone to create, mange and supervise routes to and and from schools for over 300 children on a daily basis, this also includes coordinating transport for after school clubs and respite.

I liaise with Head Teachers to ensure the smooth running of these trips to make all routes arrive on time, and the children have a safe and happy journey.

The network of families liaise with me directly, in the event of any issues or concerns they may have in the first instance, and then as and when necessary I refer them to the senior team within head office.

Vehicle Administration

I am required to coordinate vehicle inspections, repairs and MOT's with our current contractors - London Hire.

All documentation needs to stored and made available to the Transport Commissioner when necessary, we currently have in excess of 30 vehicles in the fleet which are within my remit.

Whilst working at Access Anyone, my duties included, Route Planning, making sure routes were covered during absences, and if necessary I would cover routes in a driving capacity.

Responsible for arranging respite transport to various respite centers and supervised contact.

Arrange for vehicles to be delivered for inspection repairs and MOT's, including maintaining records.

Administer monthly reports for overtime and absences for my direct reports.

Liaise with Southend City Council to make sure all service users authority sheets and care plans were up to date and in order.

Attend meetings with Directors.

I was employed as an insurance administrator, to maintain files, issue insurance related documentation, and manage tasks via a generated task management system.

Responsible in the smooth running of credit control, to make sure clients paid in a timely fashion and in turn Insurers receiving prompt settlement.

I helped set up this company along with a Senior Manager from London Trust Bank PLC. The company operated as a representative office for African Banks and Individuals.

We were able to carry out payments, deal in property management and offer a consulting facility introducing clients to various banks and financial institutions offering mortgages and loans.

Joined as a cashier, promoted as superviser of customer services. Following a restructure I was quickly promoted to Manager of Customer Services, responsible for all Customer Accounts which included enquiries, fraud, payments and opening and closing of accounts.

The role including making sure that there was adequate cash, foreign currency and travelers checks on a daily basis.

All "know your customer" forms were updated on a regular basis to maintain standards for the Financial Services Authority.

Worked closely with the Metropolitan Fraud Department as countries of specialism was African countries.

I was employed by the bank as a Cashier and general Clerk.