Cheryl Haynes
Newport,Gwent
Summary
I am a dedicated and passionate teacher of 23 years. I am keen to investigate new opportunities to use my knowledge and skills in alternative career paths. I have recently set up my own independent travel business, which I intend to continue to manage as a supplementary business to my main career.
I have a wealth of skills and expertise, which have been well practised in the leadership roles that I have carried out. My interpersonal relationships with my team members and colleagues are strong, professional and effective in progressing a variety of tasks.
I am driven and focused to ensure deadlines are met and I have an excellent ability to encourage others to work with me and for me.
My varied knowledge and skills and my determination to be successful demonstrate my value as a mentor and leader within the workplace. I am resourceful and resilient, particularly in challenging situations. I have a wealth of experience of engaging with a wide range of stakeholders and my ability to adapt, to professionally and effectively engage with different groups of people is exemplary.
Overview
28
28
years of professional experience
11
11
years of post-secondary education
1
1
Certification
Work History
Independent travel agent
Inteletravel
Newport, Gwent
08.2024 - Current
- Established and managing my own business.
- Established strong supplier relationships to secure competitive travel packages.
- Coordinated with hotels and resorts for special requests or requirements from clients.
- Collaborated with tour operators for customised package deals, exceeding client expectations.
- Resolved customer complaints effectively, maintaining brand reputation.
- Assisted clients in procuring necessary visas and travel documentation, ensuring seamless travels.
- Handled group bookings efficiently; meeting unique needs of each traveller.
- Facilitated smooth holiday experiences by managing all aspects of travel bookings.
- Utilised expert knowledge of global destinations for creating memorable holiday experiences.
- Stayed abreast of latest travel trends to offer up-to-date advice to clients.
- Leveraged social media platforms for increased visibility of the brand.
- Participated in networking events to expand professional contacts and leads.
- Managed team of marketers, fostering an environment conducive to success.
Teacher of MFL
Cwmbran High School
Cwmbran, Torfaen
09.2002 - Current
- Utilised technology in classrooms to bring about a more interactive learning experience.
- Adapted teaching methods to cater for individual learning needs, promoting academic success.
- Enhanced pupil engagement with curriculum by incorporating real-world contexts into lesson plans.
- Collaborated with colleagues on departmental objectives, maintaining consistent teaching standards across the board.
- Developed comprehensive lesson plans based on Curriculum for Wales guidelines.
- Prepared pupils for GCSE exams, ensuring high pass rates.
- Assessed pupil abilities accurately, identifying areas needing improvement effectively.
- Coordinated school trips, enhancing the school experience for pupils.
- Created an inclusive learning environment, fostering positive attitudes towards multilingualism.
- Established open lines of communication with parents regarding pupil progress and performance.
- Participated in continuous professional development courses to stay updated with new teaching strategies.
- Ensured classroom management whilst delivering fun and engaging lessons.
- Provided constructive feedback on pupil work, guiding improvements in linguistic ability over time.
- Promoted the importance of language skills in global communication to motivate pupils' study efforts.
- Established positive, productive classroom environments for maximised pupil engagement.
- Built rapport with pupils , incentivising engagement and interaction.
- Coordinated various school events such as 'Bran Fest', increasing pupil involvement and experiences.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Supported team by demonstrating respect and willingness to help.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed pastoral improvement plans, resulting in improving pastoral areas.
- Fostered a positive work environment through effective leadership techniques, boosting team morale and productivity.
- Forged strong relationships with local schools to support pupil transition from primary to secondary school and to develop the whole school community.
- Supported successful transition of pupils from primary to secondary school with comprehensive orientation programmes.
- Organised and developed school events, contributing towards community building efforts.
- Recognised as an effective leader within the company due to ability to inspire and motivate team members.
- Enhanced morale with positive leadership tactics.
- Ensured child safety with strict adherence to school policies and guidelines, as part of the designated safeguarding team.
- Built strong relationships with key external stakeholders including parents / cares, Social Care, community leaders, and many other agencies.
- Presented progress reports at half termly reviews, keeping senior leadership informed.
Teacher of MFL
Fitzalan High School
Cardiff, Cardiff
02.2002 - 08.2002
- Ensured classroom management whilst delivering fun and engaging lessons.
- Collaborated with colleagues on departmental objectives, maintaining consistent teaching standards across the board.
- Adapted teaching methods to cater for individual learning needs, promoting academic success.
- Established positive, productive classroom environments for maximised pupil engagement.
- Adapted teaching styles and resources to suit pupil age and ability.
- Planned dynamic, interesting lessons by incorporating variety of mediums.
- Offered personalised constructive feedback to improve pupil development.
- Built rapport with pupils, incentivising engagement and interaction.
Shop assistant
Superdrug
Newport, Newport
06.1997 - 08.1999
- Maintained clean, appealing shop environment for comfortable shopping experience.
- Completed restocking swiftly post delivery arrival to ensure immediate product availability.
- Ensured customer satisfaction by providing attentive service and handling complaints professionally.
- Handled cash register efficiently, ensuring accurate transactions.
- Assisted in inventory counts, maintaining accurate records.
- Promoted sales and special promotions to increase store revenue.
- Covered extra shifts and maintained flexible schedule to achieve store goals.
- Resolved customer complaints and process issues with proactive problem-solving skills.
Education
PGCE - Education and MFL
UWIC
Cardiff 09.2000 - 06.2001
Bachelor of Arts - Spanish and Portuguese
University of Wales
Cardiff 09.1996 - 06.2000
A-Levels - Spanish, French, Economics
Coleg Gwent, Crosskeys
Newport 09.1994 - 06.1996
GCSEs -
Pontllanfraith Comprehensive School
Blackwood, Caerphilly County Borough 09.1989 - 06.1994
Skills
- Language fluency
- Resilience under stress
- Interpersonal communication
- Strategic planning
- Conflict Resolution
- Data analysis
- Leadership
- Development plan creation
- Safeguarding knowledge
- Professional networking
- Multi-agency working
- Pastoral care
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Affiliations
- Latin dancing
- Travelling
- Attending concerts and the theatre
Accomplishments
My Latin formation team are currently Vice World Champions and were previously World Champions and British Champions. We have recently appeared on Britain's Got Talent.
Certification
Full and clean driving license.
Languages
Spanish
Fluent
French
Advanced
Portuguese
Advanced
References
References available upon request.
Timeline
Independent travel agent
Inteletravel
08.2024 - Current
Teacher of MFL
Cwmbran High School
09.2002 - Current
Teacher of MFL
Fitzalan High School
02.2002 - 08.2002
PGCE - Education and MFL
UWIC
09.2000 - 06.2001
Shop assistant
Superdrug
06.1997 - 08.1999
Bachelor of Arts - Spanish and Portuguese
University of Wales
09.1996 - 06.2000
A-Levels - Spanish, French, Economics
Coleg Gwent, Crosskeys
09.1994 - 06.1996
GCSEs -
Pontllanfraith Comprehensive School
09.1989 - 06.1994
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