Cheryl Freestone
Droitwich,Worcestershire
Summary
I have a very strong work ethic and a positive and can-do attitude. I have always proven myself to be a dedicated and enthusiastic employee in all tasks undertaken. As well as being an excellent and effective communicator, I work well in high pressure and time critical situations, ensuring all targets are met in the most productive way possible.
My broad experience provides me with the ability to adapt well and learn new skills easily; however, I am equally happy carrying out the more mundane and repetitive activities.
I never have sick days and a very strong employee no matter the setting.
Overview
32
32
years of professional experience
5
5
years of post-secondary education
Work history
Sales Coordinator
Blackpole Recycling
2018.10 - 2026.03
- Answering all sales calls and enquiries
- Managing all contact with account customers
- Making all bookings on skip tracking system
- Liaising with site contacts and customers
- Credit control of account holders
- Providing all quotations on request for account holders and small businesses
- Manning the weighbridge and coordinating the logistics of driver’s routes daily.
- Management of staff attendance records
- Ordering of staff uniform
Bar Manager
Wychbold Sports and Social club
Wychbold, Worcestershire
2017.08 - 2019.12
- Day to day management of bar and staff
- Recruitment and training of staff
- Staff rotas
- Ordering of drinks and sundries
- Management and planning of all functions at the venue
- Complete management of cellar
Office Manager
Periodic Cleaning Solutions
2012.08 - 2018.03
- General office duties including answering all telephone calls, filing, faxing, email correspondence and recording and inputting of relevant data.
- Hire, train, and manage staff.
- Act as customer service advisor.
- Ensuring client satisfaction with service delivery and implement quick and effective corrective procedure of any issues.
- Managing all stock supplies and issuing purchase orders
- Dealing with all general enquiries.
- Taking all work bookings.
- Scheduling and planning of all work for 10 teams operating a nationwide service.
- Sourcing and arranging all contractors’ travel and accommodation requirements.
- Acting as contracts manager for several daily cleaning sites.
- Upkeep of contractor’s personnel files.
- Requesting of Purchase orders from clients.
- Acting as administrative support to director
- When needed, covering daily cleaning jobs.
Sort operative / ADT Clerk/Office Clerk/Stand-in Supervisor
Yodel Droitwich Worcestershire
2001.10 - 2012.08
- Load and unload trailers received or to be despatched.
- Sort and palletise parcels according to correct postcode and area.
- Work in the returns section tracking parcels with the use of Track and Trace and OTIS software, correct and precise reporting of all damages and ensuring all returns reach their intended destination.
- Stand-in shift clerk responsible for general office duties including filing, telephone queries and messages, faxing and e-mailing. Recording, inputting, and distributing production statistics and accurately maintaining daily costing sheets for management. Maintaining attendance database and liaising with supervisors.
- Stand-in control room clerk responsible for the operating and monitoring of the computer-based program that ensures the continuous and smooth running of the sort.
- ADT clerk responsible for coordinating and planning the trailer movements throughout the shift.
- Stand-in supervisor responsible for assuming the role of dispatch supervisor in the supervisor’s absence and ensuring the supervision of all staff on section. Effective distribution of staff to maximize productivity and all decision making regarding the safety and smooth running of dispatch.
Senior support worker
The Broad Group Worcester
1994.09 - 2001.06
- Plan and assist in preparation of meals.
- Assist with personnel care when required.
- Enabling service users to participate in all aspects of daily life.
- Ensuring good practice and the delivery of quality of care to all service users.
- Planning and organizing of staffing throughout a shift.
- Dispensing of medication.
- Liaising with management.
- Planning and organization of case reviews with social workers and other health care professionals.
- Ensuring good and precise record keeping.
- Developing and implementing care plans.
Education
Droitwich High School
Droitwich, Worcestershire 1989.01 - 1992.01
BTEC National Diploma - Social Care
Worcester college of Technology
1992.01 - 1994.01
City and Guilds - Care Management
Northeast Worcestershire College
OCR New Clait - File management and e-document production
Kidderminster College
2010.05 -
Personal bar licence -
Wychavon District Council
Skills
- Attention to detail
- Strong work ethic
- Fast learner
- Conscientious
- Effective communicator
- Highly motivated
- Work well under pressure and time critical situations
- Positivity and resilience
- Multitasking
- Telephone etiquette
- Communication proficiency
- Time efficiency
- Customer Service
References
Richard, Hart, General Manager, 07469 927028, Blackpole Recycling, Unit 100 Blackpole Trading Estate West, WR3 8TJ
Interests
My partner likes to refer to me as a gym bunny as I visit our local gym daily, fitness is very important to me. I also love taking our English bull terrier on long walks, particularly in the country. Along with my partner, we love foreign travel.
Timeline
Sales Coordinator
Blackpole Recycling
2018.10 - 2026.03
Bar Manager
Wychbold Sports and Social club
2017.08 - 2019.12
Office Manager
Periodic Cleaning Solutions
2012.08 - 2018.03
OCR New Clait - File management and e-document production
Kidderminster College
2010.05 -
Sort operative / ADT Clerk/Office Clerk/Stand-in Supervisor
Yodel Droitwich Worcestershire
2001.10 - 2012.08
Senior support worker
The Broad Group Worcester
1994.09 - 2001.06
BTEC National Diploma - Social Care
Worcester college of Technology
1992.01 - 1994.01
Droitwich High School
1989.01 - 1992.01
City and Guilds - Care Management
Northeast Worcestershire College
Personal bar licence -
Wychavon District Council