

Dedicated customer service and hospitality professional with a strong focus on detail-oriented service delivery. Proven ability to enhance customer experiences through effective communication and problem-solving skills. Actively pursuing qualifications in health and wellness to further contribute to client satisfaction and well-being.
Delivered bespoke services to family while upholding confidentiality and discretion. Managed catering, cleaning, and ground services. Fostered a proactive team environment through effective collaboration and communication. Demonstrated leadership by efficiently managing tasks to achieve service excellence.
Exhibited professional conduct while strictly adhering to company guidelines. Coordinated with pilots and ground staff to ensure seamless operations. Conducted line checks on colleagues to uphold safety & company standards. Promoted company brand image through consistent representation.
Operated private chartered flights for companies, sports teams, and music groups. Demonstrated composure and problem-solving skills in high-pressure situations.
Ability to remain calm and problem-solve under pressure. Adaptability, teamwork, and an understanding of safety protocols.
Trained in safety protocols, emergency procedures, first aid and customer service excellence. Assisted in the training of new cabin crew members. Consistently exceeded company's onboard sales targets.
Fine dining establishment. Provided high quality dining experiences. Displayed skills in time management, service promotion and social perceptiveness. This was an extra part time job along with flying.
Peripheral anticipation
Task management
Client prioritization
Service excellence
Leadership
Effective communication
Visual presentation standards
Critical thinking
Attention to detail