Cheryl Brent
West Green
Summary
Resourceful and friendly Sales and Valuations Manager effective at achieving aggressive sales goals. Dedicated to building rapport with new and returning customers. Well-versed in establishing and expanding market presence to accomplish solid growth with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
21
21
years of professional experience
Work History
Sales & Valuations Manager
Taylor Robinson Estate Agents
09.2020 - Current
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Maintain relationships with customers and find new ones by identifying needs and offering appropriate services.
- Establish and cultivate solid business relationships with new and existing customers.
- Conduct team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Close lucrative sales deals using strong negotiation and persuasion skills.
- Handle customer relations issues, enabling quick resolution, and client satisfaction.
- Carrying out multiple appraisals daily by pitching our brand and services to potential clients.
- Achieve sales goals and targets by cultivating and securing new customer relationships.
- Onboarding new employees with training and new hire documentation.
Residential Sales Manager
Connells Estate Agents
04.2019 - 09.2020
- Carrying out viewings, valuations, negotiating offers and promoting additional services
- Structured customer relationship management and vendor care
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Daily sales progression dealing directly with conveyancers/ property solicitors, surveyors and agents ensuring the sale is advancing within a timely manner.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Communicated with clients to understand property needs and preferences.
Senior Sales Negotiator
Connells Estate Agents
10.2017 - 04.2019
- Registering applicants,conducting viewings and negotiating offers.
- Conversing with various aspects of the chain including financial advisers, solicitors, developers and estate agents to ensure a smooth buying and selling experience.
- Develop and maintain relationships with clients through networking, postcards, and cold calling.
- Negotiated, facilitated, and manage transactions.
- Advised clients on market conditions and property value for informed decision-making.
- Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
Sales Negotiator
Connells Estate Agents
04.2014 - 10.2017
- Face to face and telephone registration of applicants to ascertain their needs and introduce them to suitable properties and services to GDPR services
- Up-selling additional services and products such as Connells home conveyancing , Connells surveyors and Connells mortgage services
- Arranging and attending property viewings, conducting daily call outs and regular contact with vendors and purchasers
- Negotiating offers and working to daily and weekly targets, canvassing in the local area and touting.
Maintenance Supervisor
Frontier Pitts
06.2005 - 05.2008
- Continuing with the job role of a sales advisor and tendering for maintenance contracts on Frontier Pitts and competitors' equipment throughout the UK
- Working to monthly targets, conducting meetings with clients on site and in the office to generate new and renewing business
- Carrying out quarterly presentations using power point on ways to maximize business and growth.
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
- Generate new sales leads to achieve and exceed monthly sales goals.
- Managed customer relations on ongoing basis to maximize customer retention.
Maintenance Sales Advisor
Frontier Pitts
03.2003 - 06.2005
- Generating new business selling maintenance contracts on security perimeter equipment, attending site visits, attending yearly exhibitions, taking in and outbound calls, contacting existing clients to discuss upgrading and renewing their contracts.
- Generated new leads through networking and attending industry events.
- Developed and implemented sales strategies to increase profits.
- Utilized CRM software to manage customer accounts and track performance metrics.
Education
GCSEs -
Ifield Community College
West SussexJul 2002
Skills
- Verbal and written communication
- Staff Management
- Key Performance Indicators
- Sales management
- Business Planning
- Negotiation
- Customer Relationship Management (CRM)
- Lead Generation
- Sales skills
- Sales Analysis
- Customer Service
- Business Development
Additional Information
- Awards - 2017 & 2018 Sales Negotiator of the year at Connells Estate Agents
- 2019 Branch of the year at Connells Estate Agents
Accomplishments
Sales negotiator of the year 2018, Connells Estate Agency
Sales negotiator of the year 2019, Connells Estate Agency
Branch of the year 2019, Connells Estate Agency
Timeline
Sales & Valuations Manager
Taylor Robinson Estate Agents
09.2020 - Current
Residential Sales Manager
Connells Estate Agents
04.2019 - 09.2020
Senior Sales Negotiator
Connells Estate Agents
10.2017 - 04.2019
Sales Negotiator
Connells Estate Agents
04.2014 - 10.2017
Maintenance Supervisor
Frontier Pitts
06.2005 - 05.2008
Maintenance Sales Advisor
Frontier Pitts
03.2003 - 06.2005
GCSEs -
Ifield Community College
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