Summary
Overview
Work History
Education
Skills
Custom
Certification
Timeline
Generic

Cheryl Bosher

Reading,Berkshire

Summary

I am a keen and well organised person who takes pride in her work. I'm adaptable to different working environments and have a track record of achievement and growth in my career so far. I am a friendly first point of contact whether it be by phone or face to face within a reception area. I am a keen problem solver and work well either on my own or within a team environment.

Caring Care Worker with focus on compassion and empathy. Skilled in providing comprehensive support and fostering strong relationships with clients and their families. Improved daily living standards and emotional well-being for numerous individuals through attentive and personalised care.

Overview

33
33
years of professional experience
1
1
Certification

Work History

Visiting careworker

Ivycare
Redding, West Berkshire
09.2019 - Current
  • Assisted in meal preparation to ensure proper nutrition.
  • Responded promptly to emergencies, ensured patient safety.
  • Encouraged physical activity amongst sedentary patients; contributed to better overall health condition over time.
  • Enhanced patient comfort by providing personal care services, including bathing and grooming.
  • Ensured medication administration for optimal health outcome.
  • Provided emotional support to patients, improved mental well-being.
  • Managed household chores, created a clean environment.
  • Supported patients with mobility issues, promoted independence.
  • Established strong rapport with patients through effective communication skills resulting in an atmosphere of trust and respect.
  • Assisted with personal care tasks such as bathing, dressing and toileting-maintained dignity and respect at all times.
  • Assisted patients with daily living activities for increased independence.
  • Administered prescribed medication on schedule; optimised treatment effectiveness without any missed doses or overdose incidents occurring under my watchful eye and careful handling methods adopted throughout tenure at previous facility roles held within this sector before transitioning into current position as Care Worker today!.
  • Aided in bathing, dressing and continence support.
  • Planned, prepared and served meals for [Number] clients, strictly following prescribed dietary orders.

School Run Driver

ABC Travel
04.2016 - 07.2017
  • Transporting children to and from school
  • Responsible for child health and safety
  • Drivers badge
  • DSA approved private hire license

Care worker

MiHomecare
01.2015 - 01.2017
  • Providing support to clients with everyday tasks
  • Improving clients standard of living within their own home
  • Providing emotional support
  • First aid trained
  • Social skills
  • Handling of care equipment

Catering Assistant

Grove Park Corner
01.2011 - 01.2013
  • Working as part of a 2 person team serving on a business park
  • Preparing and cooking hot and cold food
  • Handling cash transactions
  • Improved people skills and built customer base
  • Certificate in health and hygiene

Telesales/Customer Service Account Representative

Scottish & Newcastle
01.1997 - 01.2000
  • Managing approximately 200 customer accounts
  • Arranging preferred call times to fit in with customers schedule
  • Developing customer relations to maximise sales from S&N to outlet
  • Developed experience in people skills via customer service, explaining terms of contract particularly when breached by landlord
  • Training/mentoring new telesales and customer service team members

Administrator

SSDM LTD
01.1997 - 12.1997
  • Employed as a temp to cover maternity leave in reception running switchboard
  • Kept on to provide ad hoc cover including Bought Ledger and preparing quotations
  • Improved computer skills ( Lotus Amipro,123 etc )
  • Flexibility and adaptability

Restaurant Supervisor

Pizza Hut UK LTD
01.1992 - 01.1996
  • Employed as part time waitress, became full time, promoted to shift leader and then went on to restaurant supervisor
  • Learning how to manage different processes ( food preparation, customer service, staff )
  • Ability to keep the business in balance and performing well
  • Food hygiene, banking, stock taking, health and safety, managing costs and wastage

Education

GCSEs - English, Maths

Denefield Secondary School

Skills

  • Customer relations
  • Organisation skills
  • Target achievement
  • Quick learner
  • Customer service
  • Teamwork
  • Supervisory skills
  • Mentoring
  • Training

Custom

  • Reading
  • Cinema
  • Ice skating
  • F1 interest

Certification

NVQ Level 2 Retailing

Certificate of Adult Literacy Level 2

Certificate of Adult Numeracy Level 2



Timeline

Visiting careworker

Ivycare
09.2019 - Current

School Run Driver

ABC Travel
04.2016 - 07.2017

Care worker

MiHomecare
01.2015 - 01.2017

Catering Assistant

Grove Park Corner
01.2011 - 01.2013

Telesales/Customer Service Account Representative

Scottish & Newcastle
01.1997 - 01.2000

Administrator

SSDM LTD
01.1997 - 12.1997

Restaurant Supervisor

Pizza Hut UK LTD
01.1992 - 01.1996

GCSEs - English, Maths

Denefield Secondary School

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Cheryl Bosher