Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cherry Potts

Midhurst,West Sussex

Summary

Highly organised and efficient professional with a strong focus on deadline-oriented tasks and team standards. Demonstrates exceptional interpersonal communication skills. Committed to goal attainment, seeking to leverage expertise in a dynamic environment.

Overview

22
22
years of professional experience
7987
7987
years of post-secondary education

Work History

Company Manager

C & P Electrical Contractors Ltd
Midhurst, West Sussex
11.2014 - Current
  • Oversaw company insurance documentation and renewals.
  • Answered high-volume daily telephone and email enquiries, minimising correspondence backlogs.
  • Accurately tracked tax, invoicing and budget information using Sage Accounting Software.
  • Followed up with customers to collect specific financial information and verify details for preparation of quotes/tenders and contracts.
  • Organised and carried out month-end, quarterly and year-end processes.
  • Helped resolve disputed claims as official client representative to tax officials.
  • Generated invoices based on established accounts receivable schedules and terms.
  • Assisted with developing and ongoing control of costing and pricing systems for business goods.
  • Created professional templates for offer letters and employment contracts.
  • Served as senior point of contact for Employee Relations matters.
  • Processed payroll.
  • Demonstrated appropriate procedures for consulting with staff, coaching managers in conducting risk assessments, safety talks and inductions.
  • Established structured H&S training programme for 3 employees over 8 years.
  • Regularly reviewed, updated and communicated changes in policies and procedures, implementing training to increase regulation awareness and compliance among staff.
  • Developed and reviewed Health and Safety policies, safe systems of work and site risk assessments.
  • Installed and wired electrical hardware, including transformers, junction boxes, service panels, electrical boxes, switches and circuit breakers.
  • Liaised with clients to determine scope of work and individual project requirements.
  • Maintained clean, safe working environments, minimising risk to staff and visitors.
  • Performed timely electrical system installation of conduit, wire, power distribution and motor controls.
  • Ensured safety of electrical work and systems through regular, rigorous testing.
  • Protected against fire hazards with comprehensive risk assessments.
  • Interpreted drawings, wiring diagrams, flow charts and written descriptions to deliver to project requirements.
  • Planned and delivered projects to minimise disruption to clients.
  • Correctly filled appropriate Electrical Certificates and Electrical Condition Reports for optimal project compliance.

Quality control technician

Pan Artisan
Midhurst, West Sussex
02.2023 - 07.2024
  • Worked closely with production leads to ensure effective, efficient manufacturing and distribution processes.
  • Accurately labelled and packaged items.
  • Fed raw materials into production machinery.
  • Operated various machinery to produce and store products.
  • Performed cleaning activities across site to maintain safety and compliance.
  • Carried out picking and packing to production requirements, maintaining department dispatch speed.
  • Provided recommendations to improve production process and quality control.
  • Maintained product quality by conducting regular inspections.
  • Followed documentation procedures meticulously, promoting traceability.
  • Prepared detailed reports on quality control findings, aiding process improvement strategies.
  • Assisted in internal audits, ensuring regulatory compliance.
  • Conducted routine checks to reduce product defects.
  • Ensured compliance with hygiene standards, reducing potential health risks.
  • Inspected both existing and new products to verify conformance to specifications.
  • Investigated quality issues to identify root causes and raise appropriate corrective action.
  • Provided technical support to production teams, guiding processes to maintain quality adherence.
  • Compiled and analysed test data and results to improve product quality.
  • Reacted quickly to reported quality issues, analysing faults quickly to minimise operation downtime.
  • Oversaw document control and reporting to address quality failures.
  • Ran product conformance testing with attention to quality.
  • Examined samples for conformance with agreed quality criteria.
  • Preserved uniform test conditions for reliable results and analysis.
  • Streamlined testing procedures for improved efficiency.

Shop Owner

Self Employed
Midhurst, West Sussex
09.2012 - 09.2014
  • Maintained excellent local fruit and vegetable supplier relationships to obtain best prices for produce.
  • Managed stock within set minimum and maximum levels to serve customers without over-extending finances.
  • Negotiated pricing deals with suppliers, improving profit margins.
  • Organised seasonal promotions resulting in higher turnover during peak retail periods.

Small Business Owner

Self-employed
Midhurst, West Sussex
03.2008 - 09.2012
  • Execute deep-cleaning tasks as required, maximising cleanliness levels.
  • Scheduled periodic maintenance checks for cleaning equipment, avoiding unexpected breakdowns.
  • Delegated tasks among team members for efficient workflow.
  • Ensured highest hygiene standards for client satisfaction.
  • Maintained a clean, safe environment by supervising daily cleaning tasks.
  • Resolved customer complaints promptly with active listening and problem-solving skills.
  • Monitored use of cleaning materials, reducing unnecessary wastage.
  • Managed the timely completion of tasks to maintain cleanliness and orderliness.
  • Implemented effective cleaning strategies, achieving optimal results.
  • Resolved client issues relating to cleanliness with positive outcome.
  • Enabled seamless running of service by constantly monitoring cleaning material supplies and promptly reordering low-stock items.
  • Led initial consultation with clients to gain accurate understanding of cleaning needs.
  • Inspected cleaning quality to achieve pristine standards.
  • Oversaw cleaning for multiple clients and sites.
  • Looked for ways to increase quality of cleaning services.
  • Guided staff to handle chemical solutions in line with COSHH.
  • Liaised with clients to provide quotes and determine cleaning needs.
  • Managed daily operations for smooth functioning of the business.
  • Boosted productivity with efficient staff training programmes.
  • Devised pricing policies that attracted a wider customer base.

Assistant Manager/Chlidren's Bookseller

Ottakars Plc
Petersfield, Hampshire
03.2003 - 02.2007
  • Managed cash registers accurately reducing discrepancies at end of day reconciliation.
  • Created a positive work environment, resulting in higher employee morale.
  • Delegated tasks to team members efficiently improving overall productivity.
  • Managed daily operations to ensure smooth running of the shop floor.
  • Provided support to manager during audits, ensuring accurate reports.
  • Handled stock control duties diligently preventing overstocking or shortages.
  • Ensured health and safety compliance, maintaining a safe working environment for all staff members.
  • Maintained high standards of store cleanliness, enhancing shopping experience for customers.
  • Coordinated with management on operational issues providing solutions for better efficiency.
  • Minimised inventory loss for improved profit margins.
  • Developed strong relationships with suppliers, ensuring timely delivery of products.
  • Established attractive sales floor by shelving and organising books in available spaces.
  • Reviewed books for in-store reviews or book clubs.
  • Optimised customer experience, performing store housekeeping tasks to recover sales floor during shift.
  • Engaged customers by providing personalised book recommendations.
  • Organised displays to promote inventory and encourage customer purchases.
  • Accepted card, cash and cheque payments in POS register system.
  • Prepared orders for customers with wrapped, bagged and boxed items.
  • Helped customers obtain specialised help for refunds and exchanges.
  • Boosted product sales by offering selection guidance to customers.
  • Promoted customer loyalty scheme at checkout.
  • Hosted and introduced authors at events to potential clients.
  • Created vibrant bookstore environment, maintaining outstanding presentation, detail and localisation standards.
  • Handled customer complaints effectively, restoring trust in our brand.
  • Provided excellent customer service leading to repeat business and customer loyalty.

Education

City & Guilds - Electrical Installation Level 2

Chichester College
Chichester
09/2016 - 07.2017

A-Levels - History

St. Michael's Burton Park
Petworth, West Sussex
09/1987 - 06.1989

A-Levels - English

St. michael's Burton Park,
Petworth, West Sussex
09/1987 - 06.1989

A-Levels - Business Studies

St.Michael's Burton Park
Petworth, West Sussex
09/1987 - 06.1989

Skills

  • Deadline-oriented
  • Team standards
  • Organised and efficient
  • Food preparation and safety
  • Goal Attainment
  • Consistently meet goals
  • Exceptional interpersonal communication

Timeline

Quality control technician

Pan Artisan
02.2023 - 07.2024

Company Manager

C & P Electrical Contractors Ltd
11.2014 - Current

Shop Owner

Self Employed
09.2012 - 09.2014

Small Business Owner

Self-employed
03.2008 - 09.2012

Assistant Manager/Chlidren's Bookseller

Ottakars Plc
03.2003 - 02.2007

City & Guilds - Electrical Installation Level 2

Chichester College
09/2016 - 07.2017

A-Levels - History

St. Michael's Burton Park
09/1987 - 06.1989

A-Levels - English

St. michael's Burton Park,
09/1987 - 06.1989

A-Levels - Business Studies

St.Michael's Burton Park
09/1987 - 06.1989

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Cherry Potts