Cherita Kpelly

Supported young people in 16 -18 semi supported accommodation to achieve their best potential.

Supported team leader to develop a structured care plan.

Coordinated with healthcare professionals to ensure comprehensive support for clients.

Resolved client issues promptly, fostering trust and encouraging greater engagement with support services.

Implement safety protocols, reducing incidents and promoting a secure environment.

Assisted young people in 16-18 semi-supported accommodation to reach personal goals and enhance life skills.

Facilitated daily living skills, including cooking, cleaning, navigating public transport, and managing health appointments, while providing mental and physical health support.

Collaborated with team leader to create and implement structured care plans tailored to individual needs.

Resolved client issues promptly, resulting in increased trust and engagement.

Worked in several locations including Preston, Bolton, Salford and Manchester

Coordinated with multidisciplinary teams to provide comprehensive care to patients.

Improved patient mobility with regular guided exercise routines.

Monitored progress of each patient closely; this ensured timely adjustments were made as required.

Checked individual residents' needs and progress, providing physical care and contributing to a safe and positive living environment.

Recorded and reviewed customers’ progression on the health plan.

Liaised proactively with team members to ensure cohesive care delivery during staff meetings.

Planned and prepared meals efficiently, demonstrating strong organisational skills to meet residents' dietary needs.

Performed housekeeping duties, ensuring a clean and safe environment through cooking, cleaning, and washing bed linen.

Supervised delivery of customer service and support at centre and clients’ homes, ensuring client satisfaction and care standards.

Reviewed progress while collaborating with staff and supervisors to enhance care delivery and team coordination.

Maintained high-quality standards and procedures in customer care and satisfaction, contributing to positive client experiences.