Cherish Sibbing
Ivybridge,United Kingdom
Summary
Experienced professional in clinical and commercial leadership with a focus on ethical practices and customer-centric strategies. Proven track record in change management, strategic growth, and continuous improvement initiatives. Dedicated to enhancing organizational performance through innovative and sustainable approaches.
Overview
7
7
years of professional experience
9
9
years of post-secondary education
Work history
Senior clinical Director
CVS Ltd
Paignton, Torbay
09.2025 - Current
- Formulated strategic plans that aligned with the business goals e.g. CMA response, modified health plan.
- Led multidisciplinary teams across 10 sites (previously independent competitors), promoting a collaborative work environment through formation of a support hub. eNPS 87.71%, 70% participation.
- Improved patient satisfaction rates by delivering employee led exceptional high quality care through client bonds. 85% with team led review and response to comments in practice meetings.
- Enhanced clinical staff skills with regular training programmes, utilising colleagues skills to deliver a full programme e.g. CPCR, recent graduate mentors, dentistry, orthopaedics, imaging.
- Assured consistent level of care though resourcing of employees, recruitment and equipment across 10 sites.
- Acted as key liaison between 10 sites and regional director.
- Directed all clinical services, ensuring compliance with regulatory standards inc. VMD, PSS, RCVS.
- Promoted evidence-based practices amongst clinicians leading to better patient outcomes. Through vet meetings, journal clubs, annual company clinical governance initiatives, CVS Clinical advisory committee member, member of British Veterinary Dentistry Committee.
- Succession planning. Conducted performance reviews for staff development and progression planning purposes across 10 sites.
- Implemented cost-saving measures whilst maintaining high standard of care e.g. Leadership education, staff mapping, employment costs.
Silent partner
The Ivybridge Vet Ltd
Ivybridge, Devon
01.2025 - Current
- Set up a independent clinic as a green site.
- Collaborated with planning consultant to work with South Hams Council.
- Managed onsite build.
- Led comprehensive market research initiatives for informed decision-making capabilities.
- Created the business plan and financial forecasts.
- Drove digital transformation within the organisation, resulting in improved productivity inc. website, social media, PMS.
- Directed effective cost control measures, leading to substantial financial savings for the firm.
- Orchestrated successful marketing campaigns to increase brand visibility.
- Oversaw regulatory compliance efforts, ensuring seamless business operations e.g. HSE, ICO.
- Pioneered the use of advanced analytics tools, improving operational efficiency e.g. Chat GPT, AI, microsoft.
- Negotiated high-value contracts to secure long-term business stability e.g. buying groups.
- Implemented innovative business strategies to outperform market competition inc. health plans.
- Secured key client accounts for sustained firm growth.
- Assessed new client enquiries and advised on best courses of action.
- Retained specialist knowledge to offer clients expert case guidance and management.
Clinical Director
CVS Ltd
Paignton, Torbay
08.2018 - 09.2025
- Initiated regular audits for continuous service improvement.
- Negotiated contracts with vendors, securing better terms for medical supplies procurement.
- Advocated for ethical practices in all areas of healthcare delivery.
- Drove initiatives that promoted health education within the local community e.g. Brucella
- Developed disaster management plan which was crucial during unforeseen emergencies e.g. Covid
- Assured consistent level of care by enforcing strict adherence to protocols and guidelines e.g. rotas, holiday management, sickness, maternity and IVF policies, wellbeing.
- Lead development of schedule 3 nursing.
- Recruited committed, hardworking clinical teams for reliable care services. Very low attritrion of clinical people.
- Actioned public health campaigns to educate patients on current issues e.g. Avian influenza, contextualised care
- Planned annual budgets to meet operational needs within financial targets. Delivered Salary and KVI reviews
- Managed daily service operations through strategic care planning. Supported independant practice change to corporation and managing gross margin.
Education
MRCVS BVetMed - Veterinary Medicine
The Royal Veterinary College
London 09.2008 - 07.2013
CertVBM - Veterinary business management
University of Liverpool
Liverpool 09.2016 - 06.2018
Cert AVP PgCSADO - Advanced Practioner in Dentistry and Oral Surgery
Harper Adams University
Newport 01.2019 - 06.2021
Skills
- Experienced clinical and commercial Leadership
- Customer centric, pet orientated
- Experienced change management
- Strategic growth
- Continuous improvement
- Ethical practice
Accomplishments
Highly Commended in RCVS Knowledge awards 2022
2025 Nominee for CVS Outstanding contribution and making us a great place to work and have a career. ' Always thinking of the clinical team and how to boost morale. Makes it a good place to work, is very approachable and personable',
Timeline
Senior clinical Director
CVS Ltd
09.2025 - Current
Silent partner
The Ivybridge Vet Ltd
01.2025 - Current
Cert AVP PgCSADO - Advanced Practioner in Dentistry and Oral Surgery
Harper Adams University
01.2019 - 06.2021
Clinical Director
CVS Ltd
08.2018 - 09.2025
CertVBM - Veterinary business management
University of Liverpool
09.2016 - 06.2018
MRCVS BVetMed - Veterinary Medicine
The Royal Veterinary College
09.2008 - 07.2013