CHERILYN HERBERT

• Coordinated building and maintenance projects, minimising disruption to ongoing operations.
• Managed contractors to expedite necessary repairs and keep maintenance schedules.
• Applied data analysis and problem-solving to optimise process reliability.
• Updated security measures, enhanced overall site safety and security.
• Centralised waste management systems for better environmental sustainability.
• Ensured health and safety compliance through rigorous inspections and audits.
• Responded promptly to emergency situations, ensuring minimal impact on operations.
• Created and reviewed risk assessments and Safe Systems of Work to maintain a safe working environment.
• Supported operational staff and management with Safety Conversations, Hazard Reporting and Incident Reporting.
• Continued to support the certification of ISO 14001 and 45001.

• Worked directly for the H&S and Facilities Manager in a supporting role, to assist with all general site related H&S, Environmental and Facilities/Contractor requirements daily.
• Implemented certification of 14001 and 45001 ISO Standards, followed by the subsequent migration and maintenance of a 9001, 14001 and 45001 Integrated Management System.
• Led employee engagement committees for Health and Safety, Environmental (GoGreen) and the Engage and Involve group - organising and coordinating safety workshops, CSR events such as Litterpicking and Tree Planting, and charity events.
• Collected, reviewed and presented various KPI and statistical data to senior leadership team
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• ISO 9001, 14001 and 45001 maintenance and audits
• Various compliance Administration tasks for a Transport operation handling scrap metal, asbestos waste and home deliveries.
• These tasks included managing and filing asbestos notes, waste transfer notes, training files
• Organising and monitoring driver CPC courses
• Managing vehicle maintenance records
• Compiling and storing environmental data such as fuel usage, emissions data and waste data
• Supporting the on site call centre during COVID when call centre furloughed - booking in waste collections and speaking to both customers and engineers

I began my DHL journey as a call centre agent.