Cheriene Landman

Stepped down as Chairman and took on a Vice Chair role. Less responsibilities but still very much part of the core committee.

• Chair meetings, disseminating information and fielded questions.
• Provide recommendations to school principal on committees effectiveness, actions and future plans.
• Facilitate decision making by building consensus and developing solutions.
• Built productive relationships with local businesses.
• Fundraising
• Event planning ( School disco's, Fairs, Ladies Night, Parties, Balls, Raffles just to name a few. )
• Advertising
• Safeguarded client information with strict adherence to privacy and data security policies.
• Supervised children at school events
• Encouraged teamwork through open communication and leadership.

• Maintained adequate stock levels with guidance from the buying department, ensuring customers had access to a wide range of reading materials.
• Provided customers with personalised book recommendations based on advanced knowledge.
• Handled customer disputes, objections and returns .
• Maintained adequate stock levels by placing orders for additional stock on a timely basis.
• Managed and set up book stalls.
• Presented and maintained a visually appealing store online with merchandising guidelines and promotional instruction.
• Work with schools and nursery's. Book fairs etc.
• Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
• Scheduled social media posts using Facebook and Instagram inline with social strategy and well-researched optimum posting times to achieve maximum community engagement.

• Recommended merchandise to customers based on their needs and preferences.
• Responded to customer questions and requests in a prompt and efficient manner.
• Engaged with customers in a sincere and friendly manner.
• Built relationships with customers to increase likelihood of repeat business.
• Trained all incoming sales team members.
• Enhanced product awareness by taking pictures of new and available product offerings and posting to company's website and media accounts.
• Used print strategies such as newspaper ads, business catalogue and marketing brochures to bring in and capture new customer business.
• Capitalised on social media platforms such as Facebook and Instagram to increase market awareness and recruit sales agents.

• Composed and drafted all outgoing correspondence and reports for managers.
• Managed the CEO's complex and frequently changing travel arrangements and coordinated the pre-planning of trips.
• Greeted visitors entering the office, determined the nature and purpose of visit and directed them to the appropriate destination.
• Processed travel expenses and reimbursements.
• Located and attached appropriate files to incoming correspondence requiring replies.
• Coordinated, scheduled and arranged meeting and travel calendars, including business and social events.
• Compiled company information and related material, and distributed it to candidates.
• Assisted with event planning, including associated travel and logistical arrangements.
• Maintained a clean reception area, including lounge and associated areas.
• Answered and managed incoming and outgoing calls while recording accurate messages.
• Opened and properly distributed incoming mail.
• Managed office supplies, vendors, organisation and upkeep.
• Coordinated domestic and international travel arrangements, including booking flights, hotels and transport.

• Greeted customers and ascertained customers' needs.
• Prepared sales slips and sales contracts.
• Helped customers with questions, problems and complaints in person and via telephone.
• Stocked shelves and supplies and organised displays.
• Organised racks and shelves to maintain the visual appeal of the store.
• Answered customer questions about product availability and shipment times.

• Greeted customers in a timely fashion while quickly determining their needs.
• Recommended merchandise to customers based on their needs and preferences.
• Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• Responded to customer questions and requests in a prompt and efficient manner.
• Engaged with customers in a sincere and friendly manner.
• Built relationships with customers to increase likelihood of repeat business.
• Completed all cleaning, stocking and organising tasks in assigned sales area.
• Oversaw inventory and office supply purchases.
• Managed a wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
• Designed displays to make the shop experience interactive, engaging and reassuring.

• Greeted customers in a timely fashion while quickly determining their needs.
• Recommended merchandise to customers based on their needs and preferences.
• Wrote sales slips and sales contracts.
• Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• Responded to customer questions and requests in a prompt and efficient manner.
• Engaged with customers in a sincere and friendly manner.
• Completed all cleaning, stocking and organising tasks in assigned sales area.
• Built relationships with customers to increase likelihood of repeat business.
• Placed special merchandise orders for customers.
• Interviewed and worked closely with vendors to acquire and develop desired products.
• Completed stock orders and managed inventory levels.
• Loaded and unloaded merchandise using a ladder and hand pallet truck.
• Educated employees on new merchandise during seasonal workshops.
• Counted cash drawers and made bank deposits.
• Examined merchandise to verify that it was correctly priced and displayed.
• Stocked shelves and supplies and organised displays.

• Recommended merchandise to customers based on their needs and preferences.
• Responded to customer questions and requests in a prompt and efficient manner.
• Greeted customers in a timely fashion while quickly determining their needs.
• Responded to customer questions and requests in a prompt and efficient manner.
• Built relationships with customers to increase likelihood of repeat business.
• Completed all cleaning, stocking and organising tasks in assigned sales area.
• Contacted other store locations to determine merchandise availability.