Phrompassorn Kiatkongchayin
Chatham,Kent
Summary
Revenue-driven professional with proven success in sales, partnerships, and team management within the university and PBSA sectors. Expertise in maximising revenue, leading teams, and driving performance. Fluent in Thai and English, seeking roles leveraging leadership and revenue growth.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work history
Regional Revenue Manager
Homes For Students
Liverpool , Fazakerley (Remote work)
2024.12 - Current
- Developed and executed comprehensive pricing strategies per property to maximise profit margins and achieve 100% occupancy.
- Enhanced room yield by implementing dynamic pricing strategies.
- Analysed market trends and sales metrics to optimise pricing, agent incentives, and revenue opportunities.
- Managed client relationships, securing approvals for pricing, strategy changes, and incentive budgets.
- Led sales training and onsite initiatives to enhance customer experience and maximise conversions.
- Conducted regular competitor analysis and market research, ensuring strong product positioning.
- Built and maintained key partnerships with agents and stakeholders, as well as working with the partnerships team to secure nomination agreements.
Team Lead (Expanded Role)
Uhomes.com
London, City of London
2024.07 - 2024.12
- Added responsibility for Japan and Korea regions, as well as increased focus on Indonesia, managing a team of 8 to execute market strategies across multiple regions.
- Oversaw day-to-day operations, ensuring adherence to company standards.
- Improved team productivity by implementing efficient workflow strategies.
- Continued collaboration with cross-functional teams to ensure alignment on company direction, enhancing outreach and strategic growth in both established and emerging markets.
Team Lead (South East Asia)
Uhomes.com
London, City of London
2023.10 - 2024.06
- Led a diverse team of 5 members from various nationalities, including Thai, Vietnamese, and Burmese to success in sales, marketing, and partnerships, fostering a collaborative and high-performance culture
- Handpicked and trained top talent, yielding remarkable results: one member attained international top seller status within 3 months, with two other consultants achieving top sales the following month
- Successfully entered the Myanmar and Vietnam markets, achieving a remarkable 400% year-over-year revenue increase in Myanmar
- Played a key role in establishing a new office in Vietnam, providing extensive training to ensure operational success
- Spearheaded launch events and educational fairs across Southeast Asia, boosting brand visibility.
- Developed innovative strategies to optimise team performance, driving significant increases in sales.
- Conducted performance evaluations, offering feedback and tailored improvement plans.
Sales & Marketing Specialist
Uhomes.com
London
2023.04 - 2023.09
- Secured the top spot in international sales for three consecutive months, showcasing exceptional sales acumen and market insight
- Delivered compelling sales pitches and conducted targeted product training sessions, forging key partnerships with educational agencies in Thailand
- Cultivated enduring client relationships, resulting in unparalleled levels of customer satisfaction
- Led market research initiatives, identifying lucrative opportunities and driving the development of highly effective sales strategies
Marketing Executive (Thailand, Korea, Philippines)
James Cook University
Singapore
2019.01 - 2021.08
- Orchestrated highly successful marketing campaigns, consistently surpassing revenue targets and setting industry benchmarks
- Nurtured strong partnerships through effective communication and comprehensive training programs, driving agency engagement and loyalty
- Conceptualized and executed impactful marketing events, fostering meaningful connections within student communities
- Strategically managed social media campaigns and elevated brand visibility through targeted education fairs, resulting in significant product uptake
- Assisting Manager with administrative tasks and conducted reports
Human Resource Assistant (Internship)
HellmannWorldwide Logistics Company
Bangkok
2018.07 - 2018.12
- Assisted in recruitment and training processes
- Administered employee data and assisted in designing training courses, enhancing employee skill sets and performance
Education
MSc - Marketing
Brunel University London
2021.09 - 2022.09
BSc - Psychology
James Cook University
2016.11 - 2018.11
Skills
- Sales and Negotiation
- Communication and Collaboration
- Relationship Building and Customer Satisfaction
- Innovative Problem-Solving
- Microsoft office (Word, Excel, Powerpoint)
- Business Development
- Market Research and Analysis
- Leadership and Team Management
- Account Management
Languages
Thai
Native
English
Fluent
Accomplishments
- 01/20 - 12/20, Engagement Excellence Award 2020 (Global Engagement Award), James Cook University, Singapore
- 01/20, Microsoft Excel 2016 certified level 2-3, Singapore
Timeline
Regional Revenue Manager
Homes For Students
2024.12 - Current
Team Lead (Expanded Role)
Uhomes.com
2024.07 - 2024.12
Team Lead (South East Asia)
Uhomes.com
2023.10 - 2024.06
Sales & Marketing Specialist
Uhomes.com
2023.04 - 2023.09
MSc - Marketing
Brunel University London
2021.09 - 2022.09
Marketing Executive (Thailand, Korea, Philippines)
James Cook University
2019.01 - 2021.08
Human Resource Assistant (Internship)
HellmannWorldwide Logistics Company
2018.07 - 2018.12
BSc - Psychology
James Cook University
2016.11 - 2018.11