Cher-Delyse Occomore
Morpeth,Northumberland
Summary
Dedicated hospitality professional with a strong foundation in bar etiquette and food service, adept at handling difficult customers with patience and tolerance. Demonstrates enthusiasm and positivity while maintaining high food hygiene standards and efficiently managing glassware. Skilled in verbal communication and anticipating guest needs, ensuring a seamless dining experience. Career goals include advancing within the hospitality industry to further enhance customer satisfaction and operational excellence.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work history
School Crossing patro,l
Northumberland county Council
Morpeth, Northumberland
2025.09 - Current
- Managed traffic for smooth pedestrian movement during peak school hours.
- Built relationships with local community through regular interaction during patrol duties.
- Complied strictly with health and safety guidelines, adhering diligently to designated crossing points at all times.
- Supported in incident management if any accident occurred within the vicinity.
Passenger Transport Assistant
Phoenix Taxies
Morpeth, Northumberland
2024.09 - 2025.07
- Delivered exceptional customer service, strengthening client relationships.
- Ensured punctuality by maintaining strict adherence to transport schedules.
- Followed all health and safety regulations strictly, ensured a safe working environment.
- Upheld professionalism in interactions with clients and colleagues, enhancing company image.
- Assisted passengers with mobility challenges during boarding and disembarking from transport.
- Provided immediate support during emergencies or accidents, prioritising the well-being of individuals involved.
Education
Diploma of Higher Education - Early Learning & Childcare
Northumberland College of Further Eucationd
Northumberland 2012.09 - 2013.07
ECDL Computer Driving License Level I - Computing
The British Computer Society
Newcastle upn Tyne 2007.09 - 2008.01
NVQ Level 2 - Classroom Assistant
Northumberland College of Further Eadutinoc
Northumberland 2000.09 - 2001.01
NVQ Level 2 - Business Administration
J&J Training
North Tyneside 1994.09 - 1995.10
RSA Level I & II Distinction - Secretarial Skills
Nrthumberland College of Further Eduationc
Nrthumberland 1997.09 - 1998.03
Skills
- Patience and tolerance
- Bar etiquette understanding
- Handling difficult customers
- Enthusiasm and positivity
- Food hygiene standards familiarity
- Table clearing
- Verbal communication
- Glassware management
- Food service
- Guest needs anticipation
Timeline
School Crossing patro,l
Northumberland county Council
2025.09 - Current
Passenger Transport Assistant
Phoenix Taxies
2024.09 - 2025.07
Diploma of Higher Education - Early Learning & Childcare
Northumberland College of Further Eucationd
2012.09 - 2013.07
ECDL Computer Driving License Level I - Computing
The British Computer Society
2007.09 - 2008.01
NVQ Level 2 - Classroom Assistant
Northumberland College of Further Eadutinoc
2000.09 - 2001.01
RSA Level I & II Distinction - Secretarial Skills
Nrthumberland College of Further Eduationc
1997.09 - 1998.03
NVQ Level 2 - Business Administration
J&J Training
1994.09 - 1995.10