Summary
Overview
Work History
Education
Skills
Languages
Timeline
Chennise Gordon

Chennise Gordon

Amazon FBA seller
Northolt

Summary

Customer-focused leader with successful track record of driving sales, improving customer satisfaction and creating efficient operations. Extensive knowledge of digital marketing tools and well-versed in creating and executing campaigns to boost visibility and drive sales. Creative problem solver and experienced negotiator with firm grasp of latest trends in industry. Dedicated Amazon FBA seller with extensive knowledge of e-commerce platforms, payment processing and digital marketing. Proficient in utilizing various sales tools and strategies to increase revenue, identify new opportunities and drive conversions. Highly organized and detail-oriented with in-depth understanding of competitive landscape.

Overview

12
12
years of professional experience

Work History

Amazon FBA Seller

Amazon UK
London
11.2020 - Current
  • Processed and tracked orders and shipments to verify accurate and on-time delivery of products.
  • Conducted wholesale arbitrage to build inventory for resale via online platforms.
  • Developed strategic online and offline partnerships to support fulfillment and direct sales programs.
  • Negotiated terms with suppliers to secure discounts and promotional opportunities.

Human Resources Administrator

London Northwest University Healthcare
London
10.2018 - 11.2020
  • Assisted with writing job postings and job descriptions for boards.
  • Updated HR database with new employee information, changes in benefits, and other details.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
  • Studied job descriptions and qualifications to determine applicant requirements.

Senior Sales Associate

COS
London
01.2013 - 01.2016
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Monitored and replenished display inventory and restructured according to available stock.
  • Analyzed sales data and customer feedback to develop creative solutions to improve customer experience.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Increased sales by offering advice on purchases and promoting additional products.

Traffic Controller

London Olympic Games
London
01.2012 - 01.2012
  • Communicated with team members using hand signals and radios.
  • Consulted with customers to determine objectives and requirements for events.
  • Guided guests to exits and assisted with emergencies.
  • Latched safety gate after guests entered and exited to avoid unauthorized access to attraction area.
  • Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.

Education

Bachelor of Arts - Fiber, Textile, And Weaving Arts

Buckinghamshire University, High Wycombe
06.2012

National Diploma - Art

Uxbridge College, UK
06.2006

GNVQ - Art

Northolt High School, UK
01.2005

Skills

  • Rewards Programs
  • Cash Counting
  • Customer Support
  • Item Scanning
  • Answering Emails
  • Professional Relationships
  • Negotiation and Pricing
  • Microsoft Word
  • Office Administration
  • Margin Selling
  • Amazon FBA
  • Google Spreadsheets
  • Product Sourcing
  • Shipping Management

Languages

English
Native language

Timeline

Amazon FBA Seller - Amazon UK
11.2020 - Current
Human Resources Administrator - London Northwest University Healthcare
10.2018 - 11.2020
Senior Sales Associate - COS
01.2013 - 01.2016
Traffic Controller - London Olympic Games
01.2012 - 01.2012
Buckinghamshire University - Bachelor of Arts, Fiber, Textile, And Weaving Arts
Uxbridge College - National Diploma, Art
Northolt High School - GNVQ, Art

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Chennise GordonAmazon FBA seller