Chengetanai Chingwena
London
Summary
Motivated with years of progressive experience I am detail-oriented Coordinator adept at making critical decisions, managing deadlines and resource utilisation. I am confident navigating fast paced environments, focussing on optimising operational performance while ensuring safety compliance and cross-team collaboration. Bringing a strong foundation in leading and delivering projects, as well as managing subcontractors and engineers to drive success.
Overview
2026
2026
years of professional experience
7
7
years of post-secondary education
Work history
Maintenance Coordinator
Sonder
London
05 2023 - Current
- Contributed to creation and implementation of best practice maintenance vision, strategy and policies to improve operational performance.
- Managed compliance across all London properties through DataStation.
- Tracked departmental costs and expenditures to meet budgetary goals and managed all invoices, billing and purchase orders related to the department.
- Liaised with landlords and tenants, ensuring smooth property management processes.
- Managed all subcontractors related to the department, ensuring high standards in all areas.
- Managed one administrator to ensure timely completion of tasks.
- Conducted site inspections in adherence to health and safety standards.
- Implemented improved training programs for maintenance employees.
- Customised report formats to suit specific departmental requirements.
- Received and resolved customer complaints escalated by staff.
- Recruited high-performing, reliable staff for improved team productivity.
Contract Support
Imtech Inviron
London
07.2021 - 01.2023
- Regularly liaised and communicated with occupiers, acting as principal point of contact for advice and guidance in connection to day-to-day operations and feedback.
- Managed a team of 6 engineers on the Small Works team to deliver KPI's and meet high demand across the parliamentary estate.
- Provided administrative support producing key reports and assisted in delivering the monthly contract review pack for the client.
- Screened and verified visitor IDs, maintaining security of personnel and office environment in a high risk environment.
- Solved administrative, customer service and finance issues with knowledgeable assistance and friendly support.
- Remained the key point of contact between engineers and supervisors, to assist in ensuring open communication between teams.
HSQE Apprentice
Bouygues Energies & Services
12.2019 - 01.2022
- Responsible for updating daily management systems including inductions, new enrolments onto the DataScope system and a Risk Assessment & Method Statement register.
- Employed strong attention to detail and problem-solving skills to complete assigned tasks on time and to quality specifications.
- Evaluated business processes and suggested measures for improving efficacy and minimising risk on site.
- Completed tests, assessments and evaluations to check learning.
Education
College - Biology, History, English Literature, Government and Politics
Barton Peveril college
Eastleigh, HAM 01.2015 - 01.2017
Gcse - English language, French, Geography, Business Studies, Science, R.E, Maths, History, Additional Science
St Anne's Catholic School
Southampton, STH 01.2010 - 01.2015
Skills
- Compliance Management
- Work Order Management
- Complex Resource Management
- CAFM Systems
- Budget Management
- Line management
Accomplishments
- Improved operational efficiency by developing maintenance strategies, reducing downtime by 15%.
- Achieved 20% cost savings through strategic vendor management for consistent cost-saving purchases.
- Coordinated a team of 6 engineers, consistently meeting 95% of KPIs across projects.
- Implemented risk measures, reducing field incidents by 10% through process evaluations and updates.
Timeline
Contract Support
Imtech Inviron
07.2021 - 01.2023
HSQE Apprentice
Bouygues Energies & Services
12.2019 - 01.2022
College - Biology, History, English Literature, Government and Politics
Barton Peveril college
01.2015 - 01.2017
Gcse - English language, French, Geography, Business Studies, Science, R.E, Maths, History, Additional Science
St Anne's Catholic School
01.2010 - 01.2015
Maintenance Coordinator
Sonder
05 2023 - Current