Chen Yang
Birmingham
Summary
Accomplished Senior Sales Associate with a proven track record, enhancing company growth through strategic planning and effective negotiation. Skilled in market understanding and interpersonal communication, I've consistently exceeded sales goals by fostering team collaboration and developing strong client relationships. Achieved significant sales revenue increases by leveraging product knowledge and market trends.
Overview
9
9
years of professional experience
Work History
Senior Sales Associate
PF-Food
08.2023 - 07.2024
- Met or exceeded sales objectives on consistent basis to drive company growth.
- Trained, coached, and mentored new sales associates for maximum performance.
- Cultivated a positive work environment that fostered collaboration among team members while also encouraging individual achievement goals.
- Analyzed sales performance data to identify areas of opportunity and develop targeted strategies for improvement.
- Boosted sales revenue by developing and maintaining strong relationships with clients.
Senior Sales Associate
Jung Kwan Jang
04.2021 - 04.2023
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Set and achieved company defined sales goals.
- Met existing customers to review current services and expand sales opportunities.
- Contributed to event marketing, sales and brand promotion.
Sales
Mannings
01.2020 - 04.2021
- Increased sales through effective merchandising tactics, targeted promotions, and well-trained sales teams.
- Created and Implemented impactful sales strategies to increase product sales with existing customers.
- Monitored sales trends to adjust sales strategies and meet changing customer demands.
- Boosted sales by providing effective administrative support to the sales team.
Sales Associate
CR Care Company Limited
05.2015 - 01.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Education
Certificate - Baking And Pastry Arts
Employees Retraining Board
Hong Kong10-2024
Certificate - Chinese Medicine Assistant Certificate
Employees Retraining Board
Hong Kong06-2021
Skills
- Product knowledge
- Management
- Market understanding
- Strategic planning
- Negotiation expertise
- Sales presentations
- Sales planning
- Market trends
- Team building
- Interpersonal communication
Timeline
Senior Sales Associate
PF-Food
08.2023 - 07.2024
Senior Sales Associate
Jung Kwan Jang
04.2021 - 04.2023
Sales
Mannings
01.2020 - 04.2021
Sales Associate
CR Care Company Limited
05.2015 - 01.2020
Certificate - Baking And Pastry Arts
Employees Retraining Board
Certificate - Chinese Medicine Assistant Certificate
Employees Retraining Board
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