Summary
Overview
Work History
Skills
Timeline
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Chelsea Shanahan

London,United Kingdom

Summary

Experienced professional with focus on management and team leadership. Capable of driving projects to successful completion through strategic planning and strong interpersonal skills. Known for fostering collaborative environments and delivering consistent results.

Overview

9
9
years of professional experience

Work History

Administrative Assistant

LudlowThompson
London, England
01.2016 - 06.2018
  • Managed front desk duties to ensure smooth operation of reception area.
  • Organised client meetings, prepared agendas and took detailed minutes.
  • Facilitated internal communication.
  • Assisted in the preparation of regularly scheduled reports for upper management review.
  • Interacted professionally with clients providing excellent service at all times.
  • Supported accurate record-keeping with proficient data entry skills.
  • Streamlined administrative processes for increased efficiency in the workplace.
  • Handled incoming calls for staff, answering questions, directing calls and documenting messages.
  • Supported staff with administrative needs for photocopying, faxing and filing.

Property Sales Negotiator

LudlowThompson
London, England
06.2018 - 10.2022
  • Negotiated property sales by building strong relationships with clients.
  • Collaborated closely with mortgage advisors to provide comprehensive financial advice to clients,.
  • Assisted clients in navigating the complex process of buying and selling properties.
  • Identified client needs through detailed consultations which led to targeted property searches,.
  • Generated new business with proactive outreach to prospective clients.
  • Communicated regularly with solicitors to ensure smooth transactions during the conveyancing process.
  • Conducted property viewings for potential buyers, resulting in successful negotiations.
  • Managed customer relationships to achieve ahigh satisfaction rate.
  • Used proven sales and negotiation abilities to achieve optimal sales.
  • Monitored property market trends to accurately anticipate and meet customer demand.

Assistant Sales Manager

OneClickHomes
London, England
11.2022 - 11.2024
  • Handled customer queries and complaints professionally, resulting in repeat business.
  • Improved team performance to achieve sales targets.
  • Streamlined communication channels within the department, improving efficiency.
  • Utilised social media platforms effectively to boost online presence.
  • Oversaw daily sales operations, ensuring efficient workflow.
  • Fostered strong relationships with key clients for business growth.
  • Created compelling sales pitches to attract potential customers.
  • Communicated regularly with senior management on progress updates and new initiatives.
  • Trained sales staff, leading to improved selling techniques and customer service skills.
  • Implemented effective pricing strategies, considering competitor activity and market conditions.
  • Attended networking events to secure partnerships and grow professional networks.
  • Provided consistent leadership to maintain high levels of team performance and satisfaction.
  • Prioritised workload effectively, resulting in timely completion of tasks.

Skills

  • Target achievement
  • Customer Service
  • Qualitative and quantitative research
  • Effective leadership
  • Office administration

Timeline

Assistant Sales Manager

OneClickHomes
11.2022 - 11.2024

Property Sales Negotiator

LudlowThompson
06.2018 - 10.2022

Administrative Assistant

LudlowThompson
01.2016 - 06.2018

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Chelsea Shanahan