Summary
Overview
Work history
Education
Skills
Timeline
Generic

Chelsea Picton

Northampton ,Northamptonshire

Summary

Hardworking and adaptable professional with experience across care, customer service, and hospitality. Skilled in supporting people with compassion and respect, while also confident in handling responsibilities such as cash management, cleaning, and stock control. Brings strong communication and interpersonal skills, with the ability to build positive relationships and deliver excellent service in fast-paced or challenging environments. Reliable, approachable, and eager to learn, with a proven ability to adapt to new roles and contribute effectively as part of a team.

Overview

3
3
years of professional experience

Work history

Care assistant

Mega care
Northampton , Northamptonshire
05.2025 - Current
  • Provided personalised care to residents, including support with daily living tasks, personal care, and promoting independence with dignity and respect.
  • Completed social calls such as shopping, errands, and companionship visits, ensuring residents felt supported and valued.
  • Carried out domestic tasks, including cleaning and tidying residents’ flats, helping to maintain safe, comfortable living environment.
  • Monitored wellbeing of residents throughout the day, carrying out regular walk around of building to check on individuals and provide assistance as required.
  • Responded quickly to residents’ needs or emergencies, demonstrating empathy, calmness, and reliability under pressure.
  • Built strong, trusting relationships with residents through patience, compassion, and caring, approachable attitude.
  • Worked collaboratively with colleagues to deliver consistent, high quality care while following safeguarding, confidentiality, and health & safety procedures.
  • Delivered personal care with dignity and respect, assisting residents with washing, dressing, and other daily living activities while promoting independence.
  • Supported residents beyond direct care needs, providing social calls such as shopping, errands, and companionship to reduce loneliness and encourage wellbeing.
  • Ensured safe and hygienic environment by carrying out cleaning tasks in residents’ flats and communal areas, meeting health and safety standards.
  • Carried out regular welfare checks across building, identifying and responding to care needs promptly to ensure residents felt safe and supported.
  • Built strong relationships with residents and families by being approachable, compassionate, and responsive to individual needs.
  • Maintained professional standards by adhering to safeguarding, confidentiality, and infection control policies at all times.
  • Delivered caring, people focused service by supporting residents with everyday tasks, from shopping trips to household cleaning, ensuring comfort and independence.
  • Documented reports on daily observations accurately, helping in keeping track of every resident's progress over time.
  • Provided personal care with kindness and respect, building trust and positive relationships with residents.
  • Acted as visible point of support within building, regularly walking around to check on residents and provide reassurance or assistance as needed.
  • Responded to requests and emergencies with professionalism, empathy, and problem-solving skills.
  • Worked as part of supportive team to create safe, welcoming, and community-focused living environment.
  • Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.

Ice cream server

Gallones
Northampton , Northamptonshire
02.2023 - 04.2023
  • Served customers promptly and professionally, preparing and presenting ice creams and snacks to high standard.
  • Handled cash and card payments accurately, giving correct change while maintaining speed and efficiency.
  • Built strong customer relationships by being approachable, friendly, and engaging with customers of all ages.
  • Maintained cleanliness and hygiene of serving areas and equipment, ensuring compliance with food safety standards.
  • Balanced multiple tasks such as serving, handling payments, and restocking products in small, fast-moving environment.
  • Represented business positively with polite, bubbly, and approachable personality that encouraged repeat customers
  • Delivered excellent service by greeting customers warmly, answering enquiries, and creating positive, memorable experience.
  • Processed cash and card payments quickly and accurately, building strong attention to detail and trust handling money.
  • Encouraged repeat business by creating welcoming, bubbly, and friendly atmosphere for families and local customers.
  • Developed strong multitasking and time management skills by serving customers, preparing food, and restocking during busy periods.
  • Maintained high standards of hygiene and organisation, ensuring van was always clean, safe, and ready for service.
  • Served large volumes of customers efficiently during peak times, keeping wait times low while ensuring high-quality service.
  • Prepared and served wide variety of ice creams and snacks, following portion control and food safety guidelines.
  • Delivered excellent customer interaction by being cheerful, talkative, and approachable, ensuring fun and friendly experience.
  • Handled cash confidently, giving correct change and balancing till accurately at end of shifts.
  • Supported smooth daily operations by keeping stock levels topped up, monitoring supplies, and restocking when necessary.
  • Maintained cleanliness of service area and equipment to ensure hygienic environment for customers.
  • Demonstrated product knowledge by informing customers about ingredients and making recommendations.
  • Maintained high standards of personal hygiene adhering to company guidelines at all times.
  • Showcased proficiency in operating POS system for swift transactions.
  • Assisted in maintaining cleanliness and organisation of serving area and equipment.
  • Served customers by preparing and presenting variety of ice cream flavours.

Education

GCSEs - School

Kingsthorpe College
Northampton, Northamptonshire
09/2017 - 06/2022

Skills

  • Respect for privacy
  • Confidentiality understanding
  • Assisting with personal hygiene
  • Nutritional guidance
  • Time-Efficient cleaning
  • Food safety regulations
  • Health and Safety Compliance
  • Attendance and punctuality
  • Money handling

Timeline

Care assistant

Mega care
05.2025 - Current

Ice cream server

Gallones
02.2023 - 04.2023

GCSEs - School

Kingsthorpe College
09/2017 - 06/2022

Similar Profiles

Create profile
Chelsea Picton