Chelsea Hutton-James

Instagram @Cakes_N_Bakes_Basingstoke.

• Promoted company products and services on social media to increase brand awareness.
• Monitored storage temperatures to preserve food quality.
• Maintained strong knowledge of food safety practices.
• Cleaned and maintained kitchen equipment and oven.
• Followed precise measurements for each recipe, guaranteed consistency in taste and texture.
• Arranged display case with appealing presentation to maximise sales.
• Demonstrated excellent time management and organisational skills.
• Demonstrated creativity in cake decorating to attract more customers.
• Crafted bespoke wedding cakes for memorable occasions.
• Developed new cake designs to cater to festive occasions.
• Created unique children's birthday cakes with fun, cheerful designs to delight young customers.

• Maintained clean, organised cafe workspaces, enabling co-workers to readily locate required supplies.
• Trained new team members with positive reinforcement and respectful, motivational coaching.
• Warmly greeted and served customers, promptly processing payments to minimise wait times.
• Refilled replenishables and chilled ingredients, recording out-of-stock items for re-ordering.
• Made and served high-volume beverages with speed, quality and consistency, thriving in fast-paced cafe environments.

• Delivered exceptional service to customers for their enjoyment and comfort.
• Addressed any customer complaints or issues promptly, ensuring customer satisfaction.
• Streamlined order taking process, reducing wait times for customers' convenience.
• Trained new team members with positive reinforcement and respect.

• Maintained respectful relationships with clients.
• Consistently met high quality standards.
• Swept, mopped, waxed and polished floors, delivering pristine finish.
• Executed regular deep cleans for optimal health and hygiene.
• Delivered exceptional service through flexible work hours accommodating clients' schedules.
• Balanced multiple tasks simultaneously, resulting in efficient completion of all duties.
• Maintained excellent hygiene standards with regular disinfection of bathrooms and kitchens.
• Vacuumed and steamed carpets, curtains and upholstered furniture.
• Responded promptly to last-minute requests ensuring client satisfaction.
• Tailored cleaning solutions to meet individual property needs for superior results.
• Safely handled and stored chemical cleaning products to maintain organised work space.

• Flexibly took on various roles to support workflow.
• Achieved excellent customer service by greeting customers and meeting quality expectations.
• Adhered to strict hygiene practices while handling food ensuring safety at all times.
• Ran orders from kitchen to dining areas.
• Handled high-pressure situations calmly providing solutions promptly.
• Served high volumes of guests in fast-paced service environments with exceptional customer care.
• Acted as team player by helping colleagues finish their tasks.
• Operated cash registers accurately, ensuring proper handling of transactions.
• Trained in food safety and hygiene practices.