Chelsea Hay-Moir
Leith, Edinburgh
Summary
Highly driven with a sharp eye for detail, print and dispatch operative with over 4 years' experience in the industry. Starting as a dispatch assistant, I worked my way up to running the print department entirely independently after 1 year, with no prior experience. Have gained a deep understanding of the printing process using Xerox, Canon and Ricoh printers to create greetings cards, posters and large format prints for customers globally. I thrive in a fast-paced, high-pressured environment and come with many transferable skills that I can adapt to new challenges.
Overview
10
10
years of professional experience
Work history
Print & Dispatch Operative
Wee Blue Coo
Leith, Edinburgh
09.2021 - 06.2026
- Manage daily operations of Canon, Ricoh, and Xerox printers.
- Printing large-scale canvases and posters using the Canon Colourwave 3600.
- Manage all operations of the print department independently, ensuring a smooth workflow.
- Acquired skills in EFI Fiery Command Station, including printer calibration and alignment.
- Oversee dispatch operations on the busiest days, allocating tasks to ensure all orders meet deadlines.
- Responsible for stock management and liaising with suppliers.
- Experience in fixing and cleaning Xerox, Canon and Ricoh printers independently and alongside their engineers.
- Experience training senior members in the full printing process.
- Involvement in creating new greeting card designs that have been sold on Amazon and Not On The High Street.
- Picking and packing orders for customers across various online marketplaces and processing them through Royal Mail.
- Operating the digital mat cutting machine (Gunnar) to maintain a stock of mounts for frames.
Bar Supervisor
Rohaan Cafe Bar
Dyce, Aberdeen
12.2018 - 06.2021
- Oversaw the opening and closing of premises.
- Responsible for delegating tasks, ensuring the day ran smoothly, and meeting customers' needs.
- Created seasonal cocktails and trained a team how to make them.
- Conducted daily cash audits.
- Fulfilled drink orders independently behind the bar in a high-pressure environment.
- Led a team during weddings, birthdays, and various other busy functions.
Bartender/Waitress
Hemingway's
Sydney, Australia
02.2018 - 07.2018
- Responsible bartender for themed nights and events.
- Handling foreign currency.
- Responsible for creating, developing, and implementing a bespoke cocktail menu from scratch.
- Managed multiple tables during peak times, ensuring excellent customer service and table turnaround.
- Performed multiple tasks at once as a bartender under heavy time constraints.
Bartender/Waitress
99 Bar & Kitchen
Aberdeen City
05.2016 - 08.2017
- Executed multiple drink orders at the dispenser station for a fully seated restaurant (13 or more tables).
- Responsible bartender for prestigious events such as Brewdog AGM, Offshore Europe, and others.
- Managed cash handling processes to ensure accurate transactions and maintain financial integrity.
- Developed a signature cocktail that became a popular menu item.
- Crafted unique key ingredients for cocktail menu, including cordials, jams, and syrups, enhancing overall drink offerings.
Education
HND - Creative Media
Aberdeen College
AberdeenProfessional Diploma in UX/UI Design
UX/UI Design Institute
Skills
- Printer operations (Ricoh, Xerox, Xerox Versant, and Canon)
- Advanced EFI Fiery Command Station knowledge
- Understanding of Xerox FreeFlow Core
- Operating machinery (Gunnar digital mat board cutter, large-format guillotines, and printers)
- Technical troubleshooting
- Technical problem-solving
- Order Fulfilment
- Proficient in Adobe Express
- Computer literacy
- Customer service
- Detail-oriented
- Time management
- Multitasking
- Adaptability and learning
- Creative thinking
- Team leadership
Accomplishments
- Came up with 2 card designs that were successfully sold on Amazon and Not On The High Street.
- Successfully tackled a workaround during a business critical IT outage, using pen drives to transfer print pdf's instead of our printing software.
- Hosted and led a cocktail tasting night for Brewdog's Lone Wolf gin.
- Completed a high altitude gorilla trek in the Ugandan jungle.
- Fundraised over £1000 for cancer research by completing a 10k run.
- Designed and printed all my own wedding stationary.
- Designed and printed all the signage for my friends hen party and wedding.
Hobbies and interests
- Graphic Design
- UX/UI Design
- Weightlifting
- Rock-climbing
Timeline
Print & Dispatch Operative
Wee Blue Coo
09.2021 - 06.2026
Bar Supervisor
Rohaan Cafe Bar
12.2018 - 06.2021
Bartender/Waitress
Hemingway's
02.2018 - 07.2018
Bartender/Waitress
99 Bar & Kitchen
05.2016 - 08.2017
HND - Creative Media
Aberdeen College
Professional Diploma in UX/UI Design
UX/UI Design Institute