Chelsea Gould
Rothwell,Northamptonshire
Summary
I have experience in retail, customer service and food production through work experience. I've worked in a supermarket, a local grocer and an egg farm, where i developed skills in customer service, stock replenishment, food handling, teamwork and working in fast-paced environments. i also completed an employability programme at Tresham College, where i gained qualifications in retail, workplace safety and food service. I'm now looking for an opportunity to continue developing my skill and contribute positively as a reliable and hard working member of a team.
Overview
1
1
Certification
3
3
years of post-secondary education
2024
2024
years of professional experience
Work history
Customer assistant
Grocer
Rothwell, Northamptonshire
- Maintained high standards of food safety to ensure customer satisfaction.
- Improved customer service by implementing efficient stock management practices.
- Optimised space utilisation by arranging stocks efficiently in the storage area.
- Assisted in inventory management, maintaining accurate stock levels.
- Carried out active selling from initial customer greeting.
- Offered friendly, efficient customer service and handled challenging situations with ease.
Shop floor assistant
Co - op Food
Rothwell, Northamptonshire
- Assisted in stock control to maintain adequate store inventory.
- Stocked shelves neatly and accurately, maintaining visual standards of shop floor.
- Ensured customer satisfaction by providing excellent service on shop floor.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Maintained high standards of cleanliness and organisation on shop floor .
Warehouse packer
Egg Farm
Market Harborough, Leicestershire
2023.05 - 2023.09
- Loaded and unloaded deliveries using pallet jack to expedite tasks.
- Assisted in stock counting for accurate inventory management.
- Wrapped items securely using appropriate materials, minimising product damage during transit.
- Minimised damage to products by careful handling and secure packaging.
- Prepared shipping labels correctly for seamless delivery process.
- Kept workplace tidy, contributed to a productive atmosphere in the warehouse.
- Checked goods for defects before packing, ensuring high quality control standards.
- Coordinated with team members, improved overall productivity levels.
- Packed and labelled products ready for dispatch.
- Picked and packed up to [Number] daily online orders for customer deliveries through third party couriers.
Education
Foundation
Tresham College
Kettering 2018.01 - 2021.01
Skills
- Fast paced working
- Adaptable and quick to learn
- Attentive
- Friendly and approachable
- Punctual and reliable
- Stock replenish ments
- Hygiene standards
- Labelling goods
Affiliations
- Going to the gym
- creating art
- Cooking
- walking and staying active
- Listening to music
Certification
Employability Programme.
Level 1 Food Service
Level 1 Introduction to Food Commodities
Level 1 Understanding the Retail Selling Process
Entry Level 3 Working with Food in a Retail Environment
Entry Level 3 Working Safely in a Retail Environment
Level 1 Safe Learning in the Workplace
About Me !
I am a friendly, easy-going and approachable person who enjoys having a laugh, while also knowing when to stay focused.
I take pride in my willingness to learn new skills.
Outside of work, I have a strong interest in fitness, healthy eating and cooking, which have helped me develop discipline, consistency and good time management.
Timeline
Warehouse packer
Egg Farm
2023.05 - 2023.09
Foundation
Tresham College
2018.01 - 2021.01
Customer assistant
Grocer
Shop floor assistant
Co - op Food