Summary
Overview
Work History
Education
Skills
Interests
Timeline
Intern

Chelsea Davies

cardiff,Miss

Summary

Experienced professional with a strong background in warehouse operations, bar supervision, and customer service. Proven track record in achieving service time and quality targets through effective resource management and team collaboration. Skilled in inventory management, food safety compliance, and cash handling, consistently ensuring clean and safe working environments. Adept at training staff on bar operations and maintaining optimal supplies. Career goal: to leverage extensive experience in customer service and team leadership to drive organisational success.

Overview

11
11
years of professional experience

Work History

Aldi warehouse

warehouse selector
cardiff
06.2025 - Current
  • Ensured clean, safe working environments to mitigate accident risks.
  • Collaborated with team members to drive achievement of target results.
  • Achieved service time and quality targets through effective resource management.
  • Facilitated additional tasks to drive team success.
  • Established safe working environment by enforcing regulatory standards, policies, and guidelines.
  • Packed orders securely, minimising damage during transit and enhancing customer satisfaction.

Waiter Bartender

casino
09.2018 - 06.2025
  • Served customers efficiently in a fast-paced environment, enhancing dining experience and satisfaction.
  • Maintained cleanliness and organisation of the bar area, adhering to health and safety regulations.
  • Maintained extensive knowledge of food, drinks and menus to answer customer queries.
  • Successfully managed high-volume shifts, serving up to 200 customers without compromising service quality.
  • Mixed drinks and served wine, beer and non-alcoholic beverages for multiple guests simultaneously.
  • Polished bar glasses and cutlery, maintaining excellent bar presentation.
  • Received orders from wait staff and delivered beverages to guests.
  • Advised customers on possible wait times and kitchen delays to manage expectations.

care

sarah
03.2016 - 09.2018
  • Met schedule using excellent planning and coordination skills.
  • Achieved service time and quality targets.
  • Promoted personal hygiene through effective education and training programs.
  • Deliver exceptional customer service by addressing inquiries and resolving issues efficiently.
  • Promoted safe working environment by implementing regulatory standards, policies and guidelines.

Bar Supervisor

Charlie browns
05.2015 - 08.2016
  • Trained new staff on bar operations, cocktail preparation, and customer service standards.
  • Trained newly hired employees on service techniques, company procedures and safety processes.
  • Handled cash transactions and operated point-of-sale systems with accuracy and integrity.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Led by example, demonstrating excellent customer service and problem-solving skills in a fast-paced environment.
  • Managed bar inventory, conducted stock takes, and placed orders to maintain optimal supplies.

Education

NVQ Level 1 - health and social care

college
Cardiff, CRF
2013

GCSEs -

whitchurch high school
Cardiff, CRF

Skills

  • Customer service
  • Team collaboration
  • Inventory management
  • Food safety compliance
  • Cash handling
  • Bar operations

Interests

  • dog walking
  • gym
  • meeting new people

Timeline

Aldi warehouse

warehouse selector
06.2025 - Current

Waiter Bartender

casino
09.2018 - 06.2025

care

sarah
03.2016 - 09.2018

Bar Supervisor

Charlie browns
05.2015 - 08.2016

NVQ Level 1 - health and social care

college

GCSEs -

whitchurch high school
Chelsea Davies