Chehsta Singh
London,United Kingdom
Summary
Motivated and detail-oriented Cyber Security undergraduate with experience in retail, hospitality, and customer service. Passionate about technology and security, with strong problem-solving skills and a customer-centric approach. Multilingual, proven to work in fast-paced environments and collaborate effectively with teams. Previous experience with Jo Malone London, excelling in luxury customer service and high-pressure seasonal retail environments.
Overview
3
3
years of professional experience
Work History
Christmas Stylist
Jo Malone London
London
10.2024 - 12.2024
- Delivered exceptional customer service, creating a welcoming and personalised shopping experience during the busy Christmas period.
- Maintained extensive product knowledge to educate customers on scent layering, product benefits, and best-selling items.
- Worked efficiently in a fast-paced, high-volume environment while upholding Jo Malone's luxury brand standards.
- Ensured seamless stock replenishment and collaborated with the team to execute visually stunning merchandising updates.
- Assisted with opening and closing procedures, ensuring store readiness for peak trading hours.
Store Team Member
Home Bargains
Twickenham
09.2023 - 11.2024
- Provided excellent customer service, assisting customers with inquiries, purchases, and product recommendations.
- Operated the cash register efficiently, accurately handling transactions, refunds, and exchanges.
- Maintained inventory levels and ensured shelves were well-stocked, organised, and visually appealing.
- Assisted with store cleanliness and adhered to health and safety protocols.
Bubble Tea Barista
EastTea&Co
London
05.2022 - 10.2022
- Prepared a variety of drinks following recipes and presentation standards.
- Ensured equipment functionality through maintenance and troubleshooting.
- Increased sales by upselling and engaging with customers in English, Hindi, and Pashto.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Volunteer English Teacher Assistant
Villiers High School
London
10.2021 - 04.2022
- Assisted students in improving English reading, writing, and comprehension skills.
- Provided one-on-one support to students learning English as a second language.
- Helped organise classroom materials and maintain a productive learning environment.
Education
Bachelor of Science - Cyber Security
University of Roehampton
London 09.2023 -
Skills
- Technical: Digital Forensics, Cyber Security, Software Development, Security Testing, Algorithms, Operating Systems
- Soft Skills: Customer Service, Teamwork, Communication, Problem-Solving, Adaptability
Languages
English
Native
Hindi
Upper intermediate
Punjabi
Intermediate
French
Beginner
Timeline
Christmas Stylist
Jo Malone London
10.2024 - 12.2024
Store Team Member
Home Bargains
09.2023 - 11.2024
Bachelor of Science - Cyber Security
University of Roehampton
09.2023 -
Bubble Tea Barista
EastTea&Co
05.2022 - 10.2022
Volunteer English Teacher Assistant
Villiers High School
10.2021 - 04.2022
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