CHARLOTTE (LOTTIE) HULME

• Prevent and minimise fraud losses through effective screening, detection, and analysis of

fraudulent activity

• Undertake comprehensive and thorough investigation and analysis across all instances of

suspicious, attempted, or successful fraudulent activity on all orders, transactions and referred

cases

• Record, escalate and provide written reports as requested on all fraudulent attempts and

activity in adherence with any business and mandatory regulatory requirements

• Identify trends and patterns of fraudulent activity and recommend improvements to fraud

screening processes and overall framework to ensure procedures are continuously adapted

and improved

• Worked closely with the MD to provide general administrative support as needed.

• Lead on project estimating, project, and team planning.

• Provide ongoing project tracking, reporting and budget control for the

numerous property development projects that the company

undertook.

• Attended and set-up meetings, conferences, and other events; draft

report summaries and minutes as requested.

• Worked closely with the business engagement manager in

generating revenue opportunities.

• Manage monthly expenses and expense reports.

• Explored marketing opportunities for the business to expand

Millfield School, Somerset, UK - Graduate Sports Internee - Jan 2022 - July 2022

• Delivering hockey coaching to school teams and 1-1 personal coaching.

• Providing assistant teaching cover in both Preparatory and Senior Schools

• Promoting good progress and outcomes for pupils.

• Demonstrating good subject and curriculum knowledge

• Planning and teaching well-structured lessons.

• Adapting teaching to respond to the strengths and needs of all pupils

• Analysing athletes’ performances for areas of improvement

• Offered the opportunity of placement at school on Post Graduate Certificate of

Education Training Course but re-located to Cardiff following offer of alternative

employment .

• Conducted pre-screening of financial crime staff to ensure depth of AML experience was

evident.

• Worked closely with a number of banks, fintechs and consultancies helping them grow

and expand their financial crime and compliance teams.

• Worked with FC managers to ensure the right consultants were hired to complete

projects with in tight time frames.

• Proactively sourced and identified potential candidates through job posting, social media,

networking and referrals.

• Screened and qualified candidates to ensure they met the job requirements and had the

requisite suitable skills and experience.

• Provided guidance and support to candidates throughout the recruitment process

including interview preparation, negotiation of job offers and ensuring a smooth

onboarding experience.

• Drove business development activities by identifying new business opportunities,

developing and maintain client relationships and promoting the company’s USP

• Built and maintained relationships with clients to understand their recruitment needs and

provide a consultative, solution orientated approach to their hiring problems.

• Exceeding sales targets set by the business.

• Keeping up to date with the latest trends and patterns in the property

market and formulating potential marketing opportunities around

these trends.

• Meeting with potential purchasers, working out what their exact

needs and requirements are and building rapport.

• Answering queries from clients and potential clients via email,

telephone or in person.

• Negotiating between property owners and potential purchasers to

find a mutually beneficial agreement.

• Keeping administrative systems up to date.

• Adhering to the relevant guidelines set by law at all times.

• Create awareness and develop the brand

• Communicate with target audiences and build and develop customer

relationships

• Help with marketing plans, advertising, direct marketing and

campaigns

• Produce creative content, including videos and blog posts

• Run social media channels

• Arrange the effective distribution of marketing materials

• Maintain and update customer databases

• Conduct market research

• Develop relationships with key stakeholders, both internal and

external.

• Develop and implement strategic plans for team performance and success.
• Design and execute practice plans to enhance player skills, teamwork, and game strategy.
• Foster a positive and competitive team culture that emphasizes discipline, sportsmanship, and growth.
• Scout and recruit talented athletes to strengthen the team roster.
• Analyze game performance and provide constructive feedback to players.
• Oversee the development of assistant coaches and support staff.

• Working in '' high end'' hospitality at major UK national and sporting events

• Venues worked at included British Motor Racing Grand Prix (Silverstone) Royal

Ascot, Royal Chelsea Flower Show, Cheltenham Race Festival , Emirates Stadium

(Arsenal FC) and Surrey County Cricket Club.

• Front of house and member of Elite Team, organising and managing staff

• Delivering high level of service and satisfaction and enhancing customer experience

• Displaying at all times positive and ''can- do '' attitude