Charlotte Williams
Eastleigh
Summary
Organised professional with extensive experience in managing complex workloads and coordinating in fast-paced environments. Ability to prioritise competing demands and handle confidential information effectively. Strong administrative and communication skills that enhance organisational efficiency and productivity. Proficient in scheduling and correspondence management.
Overview
9
9
years of professional experience
10
10
years of post-secondary education
Work history
Primary teacher
University of Winchester Academy Trust
01.2026 - Current
- Building strong relationships and coordinating trips and activities.
- Delivering structured lessons supporting diverse and SEN learners.
- Managing behaviour, monitoring progress and maintaining safeguarding standards.
Piano teacher
Piano Tuition
01.2017 - 02.2026
- Delivering personalised piano lessons, including music theory.
- Preparing students for exams and tracking progress.
- Organising lesson schedules, maintaining communication and managing administration.
SEN Secondary and Primary Teacher
Dibden Park School
05.2025 - 12.2025
- Supported SEN students through tailored strategies and structured plans.
- Maintained parent communication and detailed records.
- Implemented behaviour strategies and developed Individual Education Plans.
Primary school teacher
Netley Abbey Junior School
09.2024 - 05.2025
- Delivered engaging lessons utilising available technology.
- Coordinated activities and supported school initiatives.
- Managed behaviour and assessed pupil progress.
Assistant Activity Manager
Stafford House Summer School
05.2024 - 08.2024
- Coordinated bookings and liaised with external companies and venues.
- Managed schedules, payments and team rotas.
- Communicated with head office and supported operational meetings.
- Organised transport logistics and ensured smooth event delivery.
- Maintained health and safety standards and planned customer activities.
Trainee teacher
St John’s Primary School
01.2024 - 06.2024
- Planned lessons collaboratively and used technology to track progress.
- Supported diverse learners and maintained parent communication.
- Ensured student safety and organised educational trips.
Trainee teacher
Kanes Hill Primary School
09.2023 - 01.2024
- Delivered engaging lessons using technology.
- Collaborated on planning and supported diverse learners.
- Maintained communication with parents and accurate records.
Customer support assistant
John Lewis
01.2021 - 01.2023
- Transitioned from Sales to Customer Support, managing queries and complaints.
- Used systems to improve service efficiency and communication.
- Resolved issues promptly, maintaining high customer satisfaction.
- Trained new staff and collaborated to improve team performance.
Supervisor
World Jungle
01.2021 - 01.2022
- Monitored attendance and coordinated with supervisors across shifts.
- Delegated tasks and provided feedback to support team performance.
- Implemented company policies and maintained service standards.
- Built strong relationships through effective communication.
Social Media Manager
World Jungle with the Cotswold Youth Network
01.2021 - 01.2022
- Planned and delivered social media campaigns to increase brand visibility.
- Managed content calendars and analysed performance data.
- Engaged audiences through effective online communication.
- Handled online issues professionally to protect brand reputation.
Student ambassador
Solent University
01.2021 - 01.2022
- Completed daily tasks accurately and met tight deadlines.
- Learned new skills quickly to improve efficiency.
- Delivered friendly customer service and handled challenges professionally.
- Supported team members with a proactive, reliable approach.
Evening Supervisor
Solent University
01.2021 - 01.2022
- Managed practice room bookings and ensured smooth daily operations.
- Provided customer support and resolved issues professionally.
- Maintained high standards and supported team efficiency.
- Adapted to flexible schedules and learned new skills quickly.
Food and beverage assistant
Stratton House Hotel
01.2019 - 01.2022
- Maintained compliance with alcohol and hygiene regulations.
- Managed priorities during busy periods to ensure efficient service.
- Resolved customer issues and supported positive experiences.
- Collaborated with team members to deliver timely service and increase sales.
Office cleaner
DM Focus
01.2017 - 01.2019
- Maintained high hygiene and safety standards across office spaces.
- Implemented organised cleaning schedules to support efficiency.
- Ensured a safe, professional working environment.
Education
GCSE - English, Maths and Science
Cirencester Deer Park School
01.2013 - 05.2018
A-Levels - Music Performance, Music Production and Business
Cirencester College
09.2018 - 05.2020
Bachelor of Arts - Popular Music Performance and Production
Solent University
Southampton 09.2020 - 05.2023
PGCE and QTS - Primary Education
Southampton University
Southampton 09.2023 - 06.2024
Skills
- Diary and calendar management
- Organisation and workflow coordination
- Advanced Microsoft Office skills
- Customer service skills
- Confidentiality and discretion
- Travel arrangements and event coordination
- Social media scheduling and management
- Time management and prioritising
- Data entry and digital filing
- Presentation preparation
- Problem-solving and proactive organisation
Affiliations
- Horse riding
- Piano
- Function Band
- Gym
References
References available upon request.
Timeline
Primary teacher
University of Winchester Academy Trust
01.2026 - Current
SEN Secondary and Primary Teacher
Dibden Park School
05.2025 - 12.2025
Primary school teacher
Netley Abbey Junior School
09.2024 - 05.2025
Assistant Activity Manager
Stafford House Summer School
05.2024 - 08.2024
Trainee teacher
St John’s Primary School
01.2024 - 06.2024
PGCE and QTS - Primary Education
Southampton University
09.2023 - 06.2024
Trainee teacher
Kanes Hill Primary School
09.2023 - 01.2024
Customer support assistant
John Lewis
01.2021 - 01.2023
Supervisor
World Jungle
01.2021 - 01.2022
Social Media Manager
World Jungle with the Cotswold Youth Network
01.2021 - 01.2022
Student ambassador
Solent University
01.2021 - 01.2022
Evening Supervisor
Solent University
01.2021 - 01.2022
Bachelor of Arts - Popular Music Performance and Production
Solent University
09.2020 - 05.2023
Food and beverage assistant
Stratton House Hotel
01.2019 - 01.2022
A-Levels - Music Performance, Music Production and Business
Cirencester College
09.2018 - 05.2020
Piano teacher
Piano Tuition
01.2017 - 02.2026
Office cleaner
DM Focus
01.2017 - 01.2019
GCSE - English, Maths and Science
Cirencester Deer Park School
01.2013 - 05.2018