CHARLOTTE TURNOCK
Whitley Bay, England
Summary
Education-focused professional with a strong foundation in English literature and creative writing. Developed analytical skills and confidence through peer critiques and public readings. Passionate about diverse cultures and literature, with experience in teaching English as a foreign language. Eager to contribute skills in a dynamic work environment with a diverse team.
Overview
20
20
years of professional experience
Work History
AI Generalist
Data Annotation
10.2024 - Current
- Annotate and label: tag, categorise, and review text, images, and documents.
- Collect Data: Gather and organise high-quality data for AI training.
- Ensure quality and validate data for precision, consistency, and accuracy.
- Collaborate when needed.
- Note and find all mistakes and issues with the work produced by AI.
- Review AI multimodal outputs for quality and adherence to simple guidelines.
- Judge clarity, tone, and context in the target language.
- Check that the generated content is relevant to the task across different topics.
- Maintained clean, safe working environments to eliminate accident risks.
- Spot issues or gaps, and note straightforward improvements.
Self Employed Illustrator
Self Employed Illustrator
01.2016 - Current
- Operated a small business specializing in illustration sales at markets and local venues.
- Balanced creative efforts with administrative responsibilities to ensure smooth operations.
- Organized schedules effectively to maximize productivity and meet deadlines.
- Delegated tasks when necessary to streamline workflows and enhance efficiency.
Chef and Baker
Dil and The Bear
11.2018 - 12.2024
- Chef and Baker, full-time, at a local café/restaurant.
- Admin role in producing and costing menus seasonally.
- Managed product costing and recipe costing.
- Conducted food safety inspections, maintaining strict hygiene standards in the kitchen.
Administrator
Newcastle United Foundation
01.2016 - 12.2016
- Collaborated with office manager to execute daily operational tasks efficiently.
- Answered and forwarded relevant calls to appropriate departments.
- Scheduled and coordinated football courses for participants.
- Managed weekly banking activities to ensure accurate financial records.
- Assisted various teams with project-related support and coordination.
Freelancer
Hallmark Cards
01.2015 - 12.2016
- Edited and contributed content for monthly publication, The Book, for Hallmark.
- Created copy for future card stock to align with brand standards.
- Collaborated with team during studio visits in Bradford to enhance creative direction.
- Worked independently while adhering to strict deadlines for publication schedules.
Memberships Manager
YMCA North Tyneside
01.2014 - 12.2015
- Established memberships for new customers and managed inquiries in busy gym environment.
- Coordinated all relevant calls, ensuring timely responses and efficient communication.
- Promoted to Memberships Manager, overseeing direct debit collections for YMCA.
- Maintained organization and accuracy while handling significant financial responsibilities.
Visiting lecturer
Northumbria University
01.2013 - 12.2014
- Supported students in presenting course material and guided submission processes.
- Consulted with students, providing advice on work editing and improvement.
- Evaluated submitted work, ensuring adherence to academic standards.
- Facilitated effective communication and understanding of fashion concepts.
- Encouraged student initiative through constructive feedback and active listening.
- Assisted with problem-solving to enhance project outcomes and student confidence.
Employee
Sodexo
Newcastle
01.2011 - 12.2013
- Facilitated high-quality dining experiences for park visitors through exceptional service.
- Set up dinner tables in suites to meet rigorous standards of presentation.
- Cleared plates promptly to maintain a clean and efficient dining environment.
- Collaborated with team members to ensure seamless execution of events.
- Demonstrated strong customer care by addressing visitor needs promptly.
- Exhibited effective time management skills during busy service periods.
- Actively listened to customer feedback to enhance service delivery.
- Maintained a strong work ethic, contributing to overall team success.
Sales Assistant
Marks and Spencer
Newcastle
01.2012 - 12.2012
- Executed till operations and maintained stock levels in a fast-paced environment.
- Collaborated with team members to enhance service during peak shopping periods.
- Ensured high customer satisfaction through effective communication and prompt assistance.
- Demonstrated strong time management skills by prioritizing tasks efficiently.
Employee
Northumbria University
Newcastle
01.2010 - 12.2010
- Engaged with postgraduate students to gather career information for national survey completion.
- Provided exceptional customer care while managing complex details in forms.
- Demonstrated patience and strong listening skills to ensure accurate data collection.
- Effectively utilized phone communication to facilitate interactions with students.
Sales Assistant
Card Factory
Whitley Bay
01.2006 - 12.2006
- Operated tills and provided exceptional service to customers on a daily basis.
- Restocked card supplies on shop floor to maintain inventory levels.
- Filled helium balloons upon customer request, ensuring satisfaction.
- Collaborated with team members to achieve sales targets and enhance efficiency.
Education
BA honors - English Lit and Creative Writing
NORTHUMBRIA UNIVERSITY
CELTA - TEFL
Newcastle College
A-Level - B Eng literature, B Eng Language, A Art
ST THOMAS MORE RC SIXTH FORM
GCSE - A English Literature, A English Language, A Art, B Graphics, B Religious Education, C history, C Mathematics, D French, DD Double Board Science
ST THOMAS MORE RC HIGH SCHOOL
Skills
- Microsoft Office proficiency
- Computer literacy
- Effective communication
- Team collaboration
- Determination
- Strong work ethic
- Personable demeanor
- Patience
- Data annotation expertise
- Time management skills
- Creative problem solving
- Content editing proficiency
- Analytical thinking
REFERENCES
- References available upon request.
Timeline
AI Generalist
Data Annotation
10.2024 - Current
Chef and Baker
Dil and The Bear
11.2018 - 12.2024
Self Employed Illustrator
Self Employed Illustrator
01.2016 - Current
Administrator
Newcastle United Foundation
01.2016 - 12.2016
Freelancer
Hallmark Cards
01.2015 - 12.2016
Memberships Manager
YMCA North Tyneside
01.2014 - 12.2015
Visiting lecturer
Northumbria University
01.2013 - 12.2014
Sales Assistant
Marks and Spencer
01.2012 - 12.2012
Employee
Sodexo
01.2011 - 12.2013
Employee
Northumbria University
01.2010 - 12.2010
Sales Assistant
Card Factory
01.2006 - 12.2006
BA honors - English Lit and Creative Writing
NORTHUMBRIA UNIVERSITY
CELTA - TEFL
Newcastle College
A-Level - B Eng literature, B Eng Language, A Art
ST THOMAS MORE RC SIXTH FORM
GCSE - A English Literature, A English Language, A Art, B Graphics, B Religious Education, C history, C Mathematics, D French, DD Double Board Science
ST THOMAS MORE RC HIGH SCHOOL