Summary
Overview
Work history
Education
Skills
Timeline
Generic

Charlotte Seward

Waterlooville,Hampshire

Summary

My previous experience within the Ambulance service means I have expertise in multitasking, triage procedures, and situational awareness. I demonstrate excellent composure under pressure, clear communication, and quick decision-making to effectively manage complex scenarios. I am adept at empathetic listening, information gathering, and maintaining a conscientious attitude to ensure optimal outcomes. I am dedicated to making a positive impact in the Emergency Call Taker role and therefore the general public in their time of need.

Overview

13
13
years of professional experience

Work history

Learning Support Assistant

Queens Inclosure
Waterlooville, Hampshire
2025.02 - Current
  • Assisted teachers in implementing tailored learning strategies to support diverse student needs.
  • Collaborated with educational professionals to assess student progress and adapt instruction accordingly.
  • Provided one-on-one support to students, fostering a positive learning environment and encouraging independence.

Early Years Educator

Dragonflies Ditcham Park Nursery
Petersfield, Hampshire
2024.10 - 2025.02

Emergency Care Assistant

Enhanced Care Services
2023.03 - 2024.10
  • Supported patients and their families during distressing times by offering empathy, understanding, and information on further care procedures.
  • Provided psychological support to patients experiencing trauma, helping to alleviate anxiety and fear during medical emergencies.
  • Engaged in multi-agency exercises to enhance coordination and effectiveness in large-scale emergencies and disasters.
  • Demonstrated exceptional ability to remain calm and make critical decisions swiftly in life-threatening emergencies.
  • Assisted paramedics with advanced life support interventions during high-pressure situations, enhancing patient survival rates.
  • Participated in continuous professional development to stay updated with the latest emergency care protocols and techniques.

Emergency Care Assistant

Polaris
Fareham, Hampshire
2022.05 - 2023.02

Emergency Care Support Worker

South east coast ambulance service
Guildford , Surrey
2019.02 - 2020.06

Emergency call handler

South East Coast Ambulance Service
Crawley
2018.10 - 2019.02
  • Managed high-volume emergency calls ensuring accurate information was gathered promptly.
  • Liaised with various agencies to provide comprehensive support during critical situations.
  • Assessed caller needs to determine appropriate response actions and resources required.
  • Implemented feedback mechanisms to improve call handling processes and service delivery.
  • Collaborated closely with team members, achieved common goals.

Class teacher

Burhill Primary School
2016.09 - 2018.07

Sales assistant

Marks and Spencer
2015.04 - 2015.08

Care worker

Carers at Home
2014.06 - 2014.12

Personal Carer

Self Employed
2012.08 - 2014.12

Education

Portsmouth Primary SCITT

BSc Hons - Psychology

Loughborough University

A-Levels -

George Abbot School

GCSEs -

St. Teresa's School

Frec 4 - Emergency Care Assistant

Quals safe

Skills

  • Multitasking capability
  • Conscientious attitude
  • Triage procedure understanding
  • Effective multitasking
  • Calm under pressure
  • Professional composure
  • Patience and understanding
  • Empathetic listening
  • Information gathering
  • Situational awareness
  • Clear communication
  • Quick decision-making

Timeline

Learning Support Assistant

Queens Inclosure
2025.02 - Current

Early Years Educator

Dragonflies Ditcham Park Nursery
2024.10 - 2025.02

Emergency Care Assistant

Enhanced Care Services
2023.03 - 2024.10

Emergency Care Assistant

Polaris
2022.05 - 2023.02

Emergency Care Support Worker

South east coast ambulance service
2019.02 - 2020.06

Emergency call handler

South East Coast Ambulance Service
2018.10 - 2019.02

Class teacher

Burhill Primary School
2016.09 - 2018.07

Sales assistant

Marks and Spencer
2015.04 - 2015.08

Care worker

Carers at Home
2014.06 - 2014.12

Personal Carer

Self Employed
2012.08 - 2014.12

Portsmouth Primary SCITT

BSc Hons - Psychology

Loughborough University

A-Levels -

George Abbot School

GCSEs -

St. Teresa's School

Frec 4 - Emergency Care Assistant

Quals safe

Similar Profiles

  • ENESTINE NJAHENESTINE NJAH

    Learning Support Assistant at Arbor SchoolLearning Support Assistant at Arbor School

  • Natasha ClarkeNatasha Clarke

    Learning support assistant at Suffolk New CollegeLearning support assistant at Suffolk New College

  • Etienne JiangEtienne Jiang

    Unofficial Customer Support/Sales Assistant at Poolshelter LMTUnofficial Customer Support/Sales Assistant at Poolshelter LMT

  • Victoria Adeyinka-MacauleyVictoria Adeyinka-Macauley

    <ul> <li>Provided one-to-one home care nursing support for children with complex needs.</li> <li>Administered medications, managed epilepsy, and performed PEG feeding according to care plans.</li> <li>Monitored patient vital signs and escalated issues as necessary.</li> <li>Authored comprehensive reports to document patient progress and interventions.</li> <li>Advocated for the client's needs to secure necessary support services.</li> <li>Collaborated with team members to effectively manage client care requirements.</li> </ul> at Bluebird Care<ul> <li>Provided one-to-one home care nursing support for children with complex needs.</li> <li>Administered medications, managed epilepsy, and performed PEG feeding according to care plans.</li> <li>Monitored patient vital signs and escalated issues as necessary.</li> <li>Authored comprehensive reports to document patient progress and interventions.</li> <li>Advocated for the client's needs to secure necessary support services.</li> <li>Collaborated with team members to effectively manage client care requirements.</li> </ul> at Bluebird Care

Create profile
Charlotte Seward