Summary
Overview
Work history
Education
Skills
Affiliations
Personal Information
Training and courses
Timeline
Generic

Charlotte Sayer

Bristol,Gloucestershire

Summary

Dedicated professional with a comprehensive understanding of safeguarding procedures and domestic violence protocol. Skilled in conducting support plan reviews, needs and risk assessments, and providing trauma-informed care. Expertise in suicide prevention training and mental health awareness, complemented by strong record-keeping abilities and adherence to health and safety regulations. Demonstrates empathetic listening, effective communication skills, cultural awareness, and problem-solving capabilities. Committed to enhancing the well-being of individuals through informed care practices.

Overview

12
12
years of professional experience
5
5
years of post-secondary education

Work history

Safe House and Community Support Worker

Next Link
Bristol, Bristol
07.2022 - Current
  • Enhanced client autonomy with daily living skills training.
  • Promoted community integration by creating social engagement plans for clients.
  • Supported individuals and families in crisis situations, ensuring safety and stability .
  • Monitored client conditions, reporting concerns promptly to colleagues and other professionals involved.
  • Coordinated with multidisciplinary teams to optimise care plans for service users.
  • Developed personalised support plans for improved client wellbeing.
  • Helped clients manage their finances responsibly, fostering financial independence.
  • Delivered emotional support to distressed clients, instilling a sense of calm and comfort.
  • Facilitated group activities for increased social interaction among community members.
  • Advocated on behalf of vulnerable individuals in social welfare proceedings, upholding their rights.
  • Completed detailed record keeping duties ensuring accurate documentation of client progress.
  • Organised recreational activities resulting in improved mental wellbeing of participants.
  • Complied with all safeguarding, risk management, risk assessment and lone working policies and procedures.
  • Maintained strict confidentiality at all times, adhering to relevant company policy.
  • Optimised outcomes by providing person-centred care tailored to user needs and lifestyle.
  • Signposted additional support opportunities to speed up progress towards service user goals.
  • Completed tasks within specified timeframes and confirmed information shared between relevant internal and external parties.
  • Attended regular training and supervision workshops for improved service user support.
  • Provided mental health support to service users, as well as signposting community resources and local charities.
  • Promoted independence and positive wellbeing when working with vulnerable adults and children.
  • Kept detailed, accurate records for well-maintained care continuity between support staff.
  • Created targeted support programmes based on client interviews and assessments.
  • Collaborated with officials to prepare required legal documentation for court proceedings.

Lifeguard

Circadian Trust
Bristol
02.2015 - 12.2023
  • To ensure safety of those using pool and leisure facilities.
  • To provide first aid and lifesaving where necessary.
  • To carry out risk assessments and keep building clean and tidy.
  • To attend regular training to stay up to date.
  • Assisted swimmers in distress, preventing potential accidents.
  • Carried out daily operational checks of equipment for optimal performance.
  • Provided first aid for minor injuries, ensuring quick recovery.
  • Enforced strict pool rules, reducing risk of accidents dramatically.
  • Undertook regular professional development training to stay updated on lifesaving techniques.
  • Offered flexible schedule from early starts to weekend shifts.

Swimming Teacher

Circadian Trust
Bristol
07.2013 - 12.2023
  • To plan and deliver swimming lessons to participants of varied ages and abilities.
  • To keep participants safe and ensure lessons are beneficial and enjoyable.
  • To liaise with participants, their families, and colleagues on participant progress, needs and personal development.
  • Conducted regular assessments to measure student progress.
  • Adapted lesson plans based on individual capabilities to ensure progression.
  • Promoted water confidence amongst fearful or inexperienced swimmers through gentle acclimatisation activities.
  • Incorporated fun games into lessons to enhance engagement whilst still focusing on skill building.
  • Provided constructive feedback for improved stroke technique and efficiency.
  • Liaised closely with lifeguards to maintain highest standards of safety during sessions.
  • Participated in ongoing professional development to keep abreast of latest teaching methodologies and safety protocols in aquatic education.
  • Collaborated with other instructors to develop comprehensive swim programs, improving overall course quality.
  • Taught students of varying age groups, from toddlers to adults, successfully.
  • Planned and delivered swimming lessons to up to 12 learners.

Personal Care Assistant

Frances Ware
Bristol, Bristol
08.2015 - 12.2019
  • To provide personal care to a child with complex needs.
  • To take the child out to activities they enjoyed such as swimming and going to the library.
  • Assist the family with daily routines.
  • Provide emotional support for the siblings and take them out for clubs and activities.

Education

GCSEs -

Chipping Sodbury Secondary School
Chipping Sodbury, South Gloucestershire
09.2010 - 06.2012

BSc (Honours) - Psychology

The Open University
Bristol
09.2021 - 06.2024

Skills

  • Understanding of safeguarding procedures
  • Domestic violence protocol
  • Support plan reviews
  • Needs and risk assessments
  • Trauma-informed care
  • Suicide Prevention training
  • Mental health awareness
  • Record-keeping
  • Health and Safety regulations
  • Empathetic listening
  • Communication skills
  • Cultural awareness
  • Problem-solving

Affiliations

  • Swimming
  • Reading
  • Baking
  • Volunteering as a swimming coach

Personal Information

Date of birth: 05/15/97

Training and courses

  • Safeguarding
  • NSPCC Child Protection
  • Aces Training
  • Understanding domestic violence levels 1 and 2
  • Introduction to mental health
  • Level 1 and 2 swim teaching
  • Level 1 Swim coaching


  • Working with male victims of domestic abuse
  • Complicated matters- links between experiences of domestic sexual violence, substance use and mental distress
  • Equality, diversity and inclusion
  • ASSIST suicide intervention
  • Prevent awareness course
  • GDPR

Timeline

Safe House and Community Support Worker

Next Link
07.2022 - Current

BSc (Honours) - Psychology

The Open University
09.2021 - 06.2024

Personal Care Assistant

Frances Ware
08.2015 - 12.2019

Lifeguard

Circadian Trust
02.2015 - 12.2023

Swimming Teacher

Circadian Trust
07.2013 - 12.2023

GCSEs -

Chipping Sodbury Secondary School
09.2010 - 06.2012

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Charlotte Sayer