Summary
Overview
Work history
Education
Skills
Websites
Awards
Affiliations
Certification
Languages
Timeline
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Charlotte Russell

Charlotte Russell

Cheltenham

Summary

I graduated from Tulane University with a BA in Communications and minors in SLAM Business and Sociology, building my career on a strong foundation of academic excellence and athletic achievement. As a competitive tennis player, I’ve won numerous National and International titles in both singles and doubles, competed in the prestigious NCAA championships, and reached an ITA Division 1 doubles ranking of 14. All of this whilst obtaining good academics and making the American Athletic Conference All-Academic Team several times. These experiences have shaped my resilience, discipline, and unwavering commitment to success - both on and off the court.

In my role as General Manager with The Filter Tap Company, I leverage critical problem-solving skills and strong interpersonal abilities to navigate commercial challenges, gain good relationships with clients, and deliver tailored solutions. I strive to add value through strategic insights and clear communication with an ability to build and foster strong partnerships, combined with a proactive approach to overcoming obstacles, ensuring that both client objectives and business goals are met with precision and efficiency.

With a global perspective gained from adapting to both UK and US educational systems, I bring a strategic mindset and a passion for teamwork to every endeavour. Whether in business or on the court, I am driven by a dedication to excellence, continuous learning, and a deep commitment to achieving collective goals.

Overview

8
8
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work history

General Manager

The Filter Tap Company
Cheltenham
2025.08 - 2026.03
  • Lead all core business functions including operations, finance, marketing, and sales.
  • Manage budgeting, cash flow, invoicing, and supplier negotiations.
  • Develop and execute digital marketing and SEO strategies to drive revenue growth.
  • Implement internal systems and processes to improve efficiency and scalability.
  • Oversee customer acquisition, trade partnerships, and brand positioning.
  • A fast-growing start-up in the water filtration industry.

Commercial Associate

Westlock Partners
Remote
2024.09 - 2025.08
  • Provided strategic insights to clients and delivered tailored commercial solutions.
  • Built strong client relationships and supported complex deal processes.
  • Applied analytical and communication skills to achieve business objectives.

Tennis Hitter & Admin Support

PRTennis
Cheltenham
2018.05 - 2026.03
  • Coached nationally ranked juniors and supported operations including scheduling and player coordination.

Reception Administration & Hospitality (Cover)

East Glos Club
Cheltenham
2023.05 - 2025.08
  • Oversaw finance administration, membership management, and data systems, ensuring compliance with company policies.

Education

Bachelor of Arts (BA) - Communications

Tulane University
New Orleans
2020.08 - 2024.05

A-Levels - Geography, Physical Education, Business

Oxford International College
Oxford, Oxfordshire
2018.09 - 2020.05

Skills

  • CRM software proficiency
  • Business development
  • Operations management
  • Market analysis
  • Financial analysis
  • Client relations
  • Customer relationship management
  • Networking skills
  • Decision-making authority
  • Communication skills
  • Performance optimization
  • Business administration
  • Financial reporting
  • Project management

Awards

  • Three-time Academic Honor Roll Recipient.
  • NCAA Division I Ranking of 14.
  • First Tulane doubles pairing in nearly 20 years to reach NCAA Sweet Sixteen.
  • 3x GB National Tennis Champion.
  • 4x International Singles & Doubles Champion.

Affiliations

  • Sports - Tennis, Soccer, Football, Baseball and Basketball. Travelling - Have been to over 27 countries.

Certification

  • Microsoft Excel 2013 Certification
  • Social and Behavioral Responsible
  • Conduct of Research Course
  • Conflict of Interest

Languages

Spanish
Intermediate

Timeline

General Manager

The Filter Tap Company
2025.08 - 2026.03

Commercial Associate

Westlock Partners
2024.09 - 2025.08

Reception Administration & Hospitality (Cover)

East Glos Club
2023.05 - 2025.08

Bachelor of Arts (BA) - Communications

Tulane University
2020.08 - 2024.05

A-Levels - Geography, Physical Education, Business

Oxford International College
2018.09 - 2020.05

Tennis Hitter & Admin Support

PRTennis
2018.05 - 2026.03
Charlotte Russell