Charlotte Robinson
Ulleskelf,North Yorkshire
Summary
Creative and detail-oriented designer with experience in modular building layouts, space planning, and client focused solutions. Skilled in Revit, AutoCAD, and project estimation, with a strong foundation in building regulations and teamwork. Recently obtained a Diploma in Professional Interior Design.
Overview
8
8
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work history
Designer and Estimator
Portakabin-York
2022.05 - 2026.03
- Design modular building layouts with a strong emphasis on space planning, flow, and end user functionality using Revit 2023 and AutoCAD
- Collaborate with clients and internal teams to interpret design briefs and propose tailored solutions
- Support design intent through visual and technical drawings, ensuring that spaces are both functional and aesthetically aligned with client goals
- Contribute to high profile projects such as Brentford Academy, enhancing experience in designing for specialist environments
- Ensure compliance with building and fire regulations while balancing creative and practical design considerations
- Analyse tender documents and project scopes to inform accurate estimates and detailed quotes using SAP
- Present design and budget proposals to internal stakeholders, supporting the hire centre with strategy and communication
- Prioritise tasks under pressure while maintaining attention to detail and consistency across all phases of design development
- Daily use of Microsoft Office and company-specific platforms
- Certified Revit user with advanced skills in AutoCAD and strong understanding of modular and spatial design principles
- Appointed Mental Health First Aider and currently serve as Champion Engagement Chair of the Women’s Network committee, supporting workplace wellbeing and diversity
Sales Administrator
Hunters-York
2021.10 - 2022.05
- Supported the sales team by booking property viewings, valuations, and handling client offers to help achieve company sales targets
- Delivered high quality customer service, acting as a first point of contact for clients and providing accurate property information
- Conducted property viewings when required, maintaining a professional and approachable manner with prospective buyers
- Managed property listings by uploading details to the market and maintaining accurate records using the Skipa case management system
- Handled a wide range of administrative tasks including drafting and sending letters and emails to clients and solicitors
- Used Microsoft Office and Google Workspace tools daily for communication, scheduling, and document management
- Organised internal events and travel logistics, including planning the company Christmas party and coordinating business travel arrangements
Business Support Assistant
York Archaeological Trust-York
2019.11 - 2021.10
- Provided administrative support across the organisation, including reception duties, meeting coordination, and general office management
- Entered and managed financial data using Sage 200, including payroll processing and invoice tracking
- Organised Board meetings and events by booking venues, arranging catering, and handling travel and accommodation logistics
- Managed hire car and hotel bookings for staff across the organisation on a daily basis
- Performed weekly credit control tasks, contacting schools and colleges to manage outstanding payments and maintain strong client relationships
- Regularly used Microsoft Office and Google Workspace tools, including Excel spreadsheets, for financial and administrative reporting
- Supervised cleaning staff and played a key role in negotiating the cleaning services contract
Optical Consultant
Boots Opticians
2018.12 - 2019.11
- Assisted customers on the shop floor by answering queries, booking appointments, and providing tailored advice on eyewear choices
- Conducted thorough pre-screening tests to support the clinical team and ensure patient needs were accurately assessed
- Delivered exceptional customer service, prioritising patient comfort and confidentiality in a healthcare environment
- Managed incoming phone calls and appointment scheduling efficiently to optimise patient flow
- Ensured patients received all relevant information regarding eye health and eyewear options to support informed decisions
Legal Assistant
Coles Solicitors
2018.01 - 2018.12
- Managed reception duties including answering phones and handling client enquiries both in person and by telephone
- Organised and maintained diary systems for Fee Earners, scheduling and cancelling appointments efficiently
- Produced and managed documents using Microsoft Office, including daily spreadsheet creation and management
- Engrossed Wills and supported clients during Will signings within the Wills and Probate department
- Assisted the commercial department with GDPR compliance, ensuring sensitive data was handled securely
- Drafted and sent professional correspondence on behalf of solicitors, maintaining high accuracy and confidentiality
- Demonstrated empathy and professionalism when dealing with clients in distressing or sensitive situations
Education
Diploma - Interior Design
National Design Academy
2024.04 - 2025.09
AS Level - Business, English Literature, Psychology
Tadcaster Grammar School
GCSE's - grade A-C
Tadcaster Grammar School
Leeds, UKSkills
- Fundraising
- Time management
- Staff training
- Microsoft Outlook
- Digital design
- Retail sales
- Team Management
- Sage
- Budgeting
- Revit
- Customer Service
- Auto Estimating
- SAP
- Events management
- AutoCAD
- Contract management
Certification
- Driving Licence Present
- Revit 2023
- Mental Health First Aider
Additional information
- Proficient in Revit, AutoCAD, SAP, Microsoft Office, and Google Workspace
- Certified Mental Health First aider and Chair of the Women’s Network Engagement Committee
- Currently completing Diploma in Interior Design (expected August 2025)
- Full UK driving license
- Recently completed a half marathon in aid of The Miscarriage Association
References
References available upon request.
Timeline
Diploma - Interior Design
National Design Academy
2024.04 - 2025.09
Designer and Estimator
Portakabin-York
2022.05 - 2026.03
Sales Administrator
Hunters-York
2021.10 - 2022.05
Business Support Assistant
York Archaeological Trust-York
2019.11 - 2021.10
Optical Consultant
Boots Opticians
2018.12 - 2019.11
Legal Assistant
Coles Solicitors
2018.01 - 2018.12
AS Level - Business, English Literature, Psychology
Tadcaster Grammar School
GCSE's - grade A-C
Tadcaster Grammar School