- I train and compete with my working cocker in agility and scentwork trials and I compete with my labrador retriever with flyball and gun dog trials
Charlotte Pope
Derby,Derbyshire
Summary
I am a experienced and devoted dog Walker and Groomer with a strong background in animal welfare and behaviour management. I currently run my own dog walking and grooming business, Charlie's Dog Company which has been running for the last seven and a half years. Over the last few years I have greatly invested in my canine education and have attended many courses to build up my knowledge. I am now looking for a new challenge and I believe I would be greatly suited to your position.
Overview
14
14
years of professional experience
Work History
Dog Walker/ Dog Groomer
Charlie's Dog Company
Derby, Derbyshire
01.2019 - Current
- Managed multiple dogs simultaneously while ensuring control and safety in diverse environments.
- Monitored dogs to alert owners regarding unusual behaviour.
- Cultivated strong relationships with customers and dogs by consistently providing love and care.
- Cultivated a trusted relationship with dogs through positive reinforcement techniques to enhance training effectiveness.
- Facilitated consistent companionship and engaging playtime to enhance pet wellbeing.
- Transported dogs to and from clients' homes to ensure adherence to safety measures.
- Implemented behavioural strategies to manage dogs with challenging temperaments.
- Managed walking six dogs simultaneously while ensuring constant safety and well-being.
- Alert clients regarding injuries or sickness during or after walks to ensure timely communication and safety.
- Maintained cleanliness and sanitation of van and dog cages to ensure animal welfare and hygiene standards.
- Administered medication to dogs and cats according to precise instructions from owners to ensure optimal health outcomes.
- Executed comprehensive canine first aid courses to ensure proficient care during emergencies.
- Prioritised animal welfare during care and grooming appointments.
- Groomed various dog breeds, adhering to specific breed standards and client requests.
- Maintained animal care by cutting nails and cleaning ears.
Kennel and Cattery Assistant
Stankirk Boarding Kennels
Matlock, Derbyshire
04.2018 - 01.2019
- Conducted regular health checks to monitor well-being of animals, promptly reporting any concerns to veterinary staff.
- Maintained adequate food and water supply in accordance with specific needs for each kennel and pet.
- Prepared and cleaned kennel enclosures between occupants, ensuring readiness for new arrivals.
- Fed animals following dietary requirements.
- Liaised with dog owners upon pick-up, providing updates on their pet's stay and any notable incidents.
- Kept animal care records regularly updated, providing owners with daily reports of activity and wellbeing.
- Walked and exercised animals at regular intervals, delivering appropriate stimulation and maintaining fitness levels.
Waitress Supervisor
North East Derbyshire Snooker Centre
Claycross, Derbyshire
01.2015 - 02.2018
- Answered phones politely and promptly while accurately recording and confirming reservations.
- Implemented hygiene and cleanliness standards in dining and kitchen areas.
- Handled customer complaints with diplomacy, achieving satisfactory resolutions.
- Monitored dining area to maintain high standards of cleanliness and customer satisfaction.
Mortgage Advisor
Jones and Co
Chesterrfield, Derbyshire
01.2012 - 06.2014
- Supported client mortgage processes by assisting with applications and financial documentation requirements.
- Analysed clients' financial documents and credit histories to assess mortgage eligibility and potential rates.
- Liaised with mortgage lenders, solicitors and valuers to facilitate underwriting process and loan completion.
- Built and maintained strong relationships with estate agents and lenders to facilitate smooth transactions.
Education
Dog Training
Scentwork UK
01-2026
Dog Training
IMDT
01-2025
Dog Grooming
AIM
01-2019
Certificate of Higher Education - Fashion
London College Of Fashion
London01-2018
Skills
- Dog training
- Customer service
- Animal welfare
- Behaviour management
- Health monitoring
- Relationship building
- First aid
- Cleaning standards
- Calmness under pressure
- Responsible nature
- Punctuality
- Patience with animals
Interests
Timeline
Dog Walker/ Dog Groomer
Charlie's Dog Company
01.2019 - Current
Kennel and Cattery Assistant
Stankirk Boarding Kennels
04.2018 - 01.2019
Waitress Supervisor
North East Derbyshire Snooker Centre
01.2015 - 02.2018
Mortgage Advisor
Jones and Co
01.2012 - 06.2014
Dog Training
Scentwork UK
Dog Training
IMDT
Dog Grooming
AIM
Certificate of Higher Education - Fashion
London College Of Fashion