Summary
Overview
Work history
Education
Skills
Additional Information
Timeline
Generic

Charlotte Newman

Doncaster

Summary

I would describe myself as an enthusiastic individual with excellent communication and organisation skills. I thrive in busy, productive environments by working with focus, drive and attention to detail. I am always keen to learn and enjoy working in a team and helping others. For the past year I have been able to balance working at Amazon alongside my university studies. I have excellent communication which have been developed due to being an instructor at Amazon. This role has enabled me to explain processes to other Amazon associates and create new ways to engage other in order to help everyone understand the processes and therefore result in the daily targets being reached. I have also been able to develop my problem solving and technology skills as I have recently become an inbound problem solver which allows me to help fix any issues the team and I may have.

Overview

5
5
years of professional experience

Work history

Amazon Associate

Amazon | Knottingley
06.2022 - Current

Outline

  • I work as an associate in an AMXL warehouse
  • During my time I have been trained as an instructor, an inbound problem solver, indoor marshal and I am a member of the Safety committee in my FC.

Key Responsibilities

  • Teaching new hires basic requirements for multiple different process paths.
  • Tackled challenges creatively and resolving issues independently or escalating appropriately.
  • Raising tickets in order to increase productivity in the FC

Achievements

  • The first associate to acquire a part-time blue badge in AMXL history
  • Fulfil your potential pin nomination (x 2)
  • Safety nomination badge
  • Safety award in the EU.

Retail Assistant

Farmer Copleys
Pontefract
03.2019 - 09.2021

Outline

  • At Farmer Copley's my main job was to work on the shop floor, thus meaning I would be on the tills, restocking the shelves, serving and helping customers
  • I would also help deep clean the shop floor most evenings
  • I also worked on the deli and the gelato station so I have some experience of handling food
  • Working in a farm shop meant I also helped out throughout the farm
  • This included heavy lifting, helping out in the field, setting up equipment for the events and driving small tractors with trailers attached to the back

Key responsibilities

  • Accepted and processed cash, cheque, card and mobile payments using POS systems
  • Greeted customers and offered assistance with items and completing purchases
  • Provided service with a smile, offering courteous, helpful advice to best meet customer needs

Achievements

  • Whilst I worked there, I completed a Level 2 Food Hygiene qualification.

Sales Assistant

Trespass
Lincoln, Lincolnshire
10.2021 - 05.2022
  • My role consisted of replenishing stock, helping customers, having a detailed understanding of the stock, cleaning the store and working on the till.

Creche Worker

Changing Lives
Doncaster
07.2017
  • I worked at Changing Lives for 2 weeks for my work placement and looked after children in the creche.

Waitress

Baps and Wraps
Norton
06.2020 - 07.2020
  • I worked in a sandwich shop on the tills serving customers and placing orders
  • I also helped out in the kitchen when needed.

Education

Hounours degree of bachelor of science - Psychology

University of Lincoln
Lincoln
10/2020 - 06/2023

A-Levels -

Selby College
Selby, North Yorkshire
09/2018 - 03/2020

GCSEs -

Campsmount Academy

Skills

  • Problem Solving
  • Communication
  • Confidentiality understanding
  • New staff training
  • Teamwork and collaboration
  • Prioritisation and time management


IT Skills Such as:


  • Microsoft Software (incl excel, word, powerpoint)
  • SPSS software
  • Qualtrics Software

Additional Information

  • Bronze Duke of Edinburgh January 2016 | Silver Duke of Edinburgh January 2017 | Gold Duke of Edinburgh October 2019 | National Citizens Service Certifications August 2018 | School Awards Diana Award Anti-Bullying Ambassador October 2016 | Head Teacher's Award for Outstanding Contribution (Lower School) November 2015 | Sporting Endeavour Key Stage 3 November 2014 | Drama Group Performance Award July 2016 | Year 11 Most Improved Actor/Actress July 2018.

Timeline

Amazon Associate

Amazon | Knottingley
06.2022 - Current

Sales Assistant

Trespass
10.2021 - 05.2022

Waitress

Baps and Wraps
06.2020 - 07.2020

Retail Assistant

Farmer Copleys
03.2019 - 09.2021

Creche Worker

Changing Lives
07.2017

Hounours degree of bachelor of science - Psychology

University of Lincoln
10/2020 - 06/2023

A-Levels -

Selby College
09/2018 - 03/2020

GCSEs -

Campsmount Academy
Charlotte Newman