Communications professional with strong skills in editorial planning, employee engagement, and external communications. Expertise in email marketing, public relations software, and multimedia content creation, with a focus on brand development. Proven ability to enhance brand awareness through strategic campaigns and effective networking. Committed to driving organisational success through impactful communication initiatives.
Overview
9
9
years of professional experience
Work history
Communications Officer
Nidec Drives
Newtown, Powys
06.2022 - Current
Facilitated strategic meetings to implement effective PR initiatives for fiscal year.
Produced high-quality press releases, securing extensive positive media coverage.
Conducted thorough competitor and trend analysis to inform PR strategies.
Collaborated with Social Media Manager to research and develop engaging content.
Established and produced continuous content for three internal company magazines, enhancing internal communication.
Produced and facilitated industry and thought-provoking blogs to feature on the organisation's website.
Investigated, designed and led an impactful roundtable series with AV Content Creator.
Facilitated and directed a series on Employee Spotlights and Apprenticeships.
Supported Web Design team through copywriting and layout optimisation of featured articles.
Facilitated company representation during Open Days by showcasing facility to potential colleagues.
Collaborating with Global Marketing Team on upcoming Campaigns and Product Launches.
Trained new hires on company's communication protocols ensuring consistency of message delivery across all levels of organisation.
Established effective internal communications systems to improve staff engagement.
Worked closely with HR department on employee engagement initiatives resulting in increased job satisfaction among staff members.
Wrote compelling content for use across platforms, leveraging purpose-specific voice and style.
Partnered with leadership team to develop and implement company vision, mission and strategic direction.
Administrator
Care and Repair Cymru
Newtown, Powys
09.2020 - 03.2021
Processed Occupational Therapy and self-referrals for adaptations to client properties.
Located labourers for various positions to meet operational needs.
Arranged initial meetings to facilitate project discussions.
Created approved works documents for distribution to clients.
Developed contracts and coordinated meetings between contractors, clients, and caseworkers.
Ensured timely updates on alterations for clients and contractors.
Finalised works documentation and invoiced clients and Welsh Government.
Managed Private Funding, Welsh Government Funding, and Benevolent Funding.
Managed company social media account to enhance brand visibility and engagement.
Developed marketing materials to increase awareness of company offerings.
Housing assistant
Mid-Wales Housing Association
Newtown, Powys
08.2018 - 09.2020
Supported Community Housing Officer with anti-social behaviour case management.
Collaborated with the Community Participation Officer for successful event planning and initiatives.
Engaged with the Income Management Team on housing benefit and Universal Credit matters.
Assisted the Finance department in organisational implementation strategies.
Created tender document for Ground Maintenance projects.
Arranged warranty and gas safety inspections for the New Business Team.
Led the General Data Protection digital transformation within Mid-Wales Housing.
Developed engaging films promoting tenant participation.
Designed graphics for Community Housing Team initiatives.
Researched diverse projects to support the Team Leader's objectives.
Coordinated inter-generational activities to foster community engagement.
Managed invoice processing to ensure timely payments.
Compiling Community Housing Annual Reports
Organised tenant files systematically, enhancing data retrieval efficiency.
Coordinated routine maintenance tasks for improved property conditions.
Assisted in eviction procedures, maintaining respectful relationships with tenants involved.
Supported conflict resolution between tenants, fostering peaceful cohabitation.
Managed property viewings smoothly to attract potential tenants.
Processed housing applications efficiently, accelerating the move-in process.
Enhanced community spirit with regular social events organisation.
Participated in team meetings for improved coordination and planning.
Administrative assistant
Mid-Wales Arts Centre
Caersws, Powys
02.2016 - 09.2018
Supported marketing initiatives for MWAC alongside Cathy Knapp.
Updated the centre's website to enhance user engagement.
Assisted with class setup to ensure smooth operations.
Prepared the centre for exhibitions and open houses, showcasing offerings effectively.
Managed daily emails and enquiries, facilitating prompt responses.
Education
Certificate of Higher Education - Marketing Communications
Oxford College of Marketing
England
07.2024 -
Bachelor of Arts - Fine Art/ Art History
Aberystwyth University
Aberystwyth
09.2013 - 05.2016
Skills
Editorial planning proficiency
Employee engagement techniques
Email marketing proficiency
Corporate social responsibility knowledge
Public relations software
Graphic design basics
Brand development and messaging
Event planning
Affiliations
Photography
Design
Timeline
Certificate of Higher Education - Marketing Communications