Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
Generic

Charlotte Matthews

Leigh on sea,Essex

Summary

Driven and resourceful individual with exceptional communication and organisational skills, combined with proven ability to build and maintain relationships, with service users and professionals. Demonstrates strong problem-solving abilities and leadership qualities in coordinating activities and engaging diverse community groups. Passionate about putting lived experience voice at the heart of all decision making in mental health services and charities, very eager to contribute to meaningful community initiatives in Youth Voice role.

Overview

9
9
years of professional experience
9
9
years of post-secondary education
1
1
Certification

Work History

Mental Health Co-Production and Engagement Officer for 18-25's

Thurrock and Brentwood Mind
Grays, Essex
04.2022 - Current


  • Developed and co-designed inclusive service design and projects that are meeting the needs of diverse community groups.
  • Strengthened relationships with key stakeholders through consistent and open dialogue and community presence, which has lead to increased partnership working.
  • Conducted community research with over 150 participants from 7 localities to better understand public opinion and needs around mental health inequalities.
  • Developed and led workshops promoting mental health awareness and positive management of wellness.

Personal Progression Tutor

Trust Links
05.2019 - 04.2022
  • I created, designed, and delivered courses and workshops using interactive teaching methods on themes regarding mental health and wellbeing
  • Specifically, I worked individually with students to help them explore different paths of progression and set goals to help and support them in their transitional next steps
  • I worked closely with external agencies to create projects that are engaging and desirable for students and young adults in the community that are experiencing mental health challenges
  • I work alongside students with co-production to create content and processes within the charity.

After School Club Lead

Wyburns Primary School
04.2017 - 05.2019
  • Plan, deliver, and risk assess fun, informative, and accessible activities for children of all primary school ages
  • I was responsible for a group of up to 30 children after school and keeping them safe until collected
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Carried out day-to-day duties accurately and efficiently.

SEN LSA

North Crescent Primary School
11.2015 - 05.2019
  • I supported children with additional needs in an educational setting, adapting curriculum to suit the individual and their learning style
  • I designed and implemented strategies to help support the children in their educational journey in self-management of feelings and emotions.
  • Developed strong rapport with students, improving their confidence and participation in classroom activities.

Support Worker

NCS Essex County Council
05.2017 - 08.2017
  • Supporting young people from a variety of backgrounds throughout their transitional summer with NCS
  • My open-minded and hopeful nature helped give young people a safe place to explore themselves and who they are, promoting a healthy lifestyle, positive wellbeing, and mental health.

Education

Youth and Community Studies - Social Studies

University of Greenwich
London
09.2008 - 05.2011

BTEC National Diploma in Care -

South East Essex College
09.2006 - 05.2008

GCSEs -

The King Edmund School
09.2000 - 05.2005

Skills

  • Stakeholder engagement
  • Community outreach
  • Relationship building
  • Event planning
  • Project coordination
  • Data analysis
  • Strategic planning
  • Feedback collection
  • Evaluation and reporting
  • Initiative taking

Affiliations

  • Yoga, walking and cooking.

Accomplishments

Princess Diana Award - when I was a young person I helped create 'A Green Pledge for Schools' whilst sitting on the Young Essex Assembly. Which was recognised by the awarding body

Certification

Mental Health First Aid - Adult and youth qualifications

Education and Training Award - Level 3

Autism Tier 2 - Autism Trust

Timeline

Mental Health Co-Production and Engagement Officer for 18-25's

Thurrock and Brentwood Mind
04.2022 - Current

Personal Progression Tutor

Trust Links
05.2019 - 04.2022

Support Worker

NCS Essex County Council
05.2017 - 08.2017

After School Club Lead

Wyburns Primary School
04.2017 - 05.2019

SEN LSA

North Crescent Primary School
11.2015 - 05.2019

Youth and Community Studies - Social Studies

University of Greenwich
09.2008 - 05.2011

BTEC National Diploma in Care -

South East Essex College
09.2006 - 05.2008

GCSEs -

The King Edmund School
09.2000 - 05.2005

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Charlotte Matthews