Hi, I’m
Charlotte Lucock
Buntingford,Hertfordshire
Experience is a hard teacher because she gives the test first, the lesson after.
Vernon Law
Summary
Brings advanced understanding of Pharmaceutical equipment operation and preventive maintenance. Trained to diagnose, repair and calibrate machinery. Works great alone or with team members. Reliable maintenance engineer with production industry experience. Goes above and beyond to swiftly repair and restore plant and processes. Multi-talented Engineering Technician with diverse mechanical and electrical capabilities.
Overview
6
years of professional experience
6
years of post-secondary education
Work History
GSKWare, Hertfordshire
Engineering Technician
09.2019 - Current
Job overview
- Completed a four-year Engineering Apprenticeship with GSK, and was hired full-time in March 2023 as an Engineering Technician in the Oral Solid Dose Department (Tablets).
- As part of my Apprenticeship, I worked across the site in several Engineering Departments, so gained exposure to a variety of equipment such as packing lines, HVAC systems, compression machines, and running the calibration lab.
- Minimised plant breakdowns with rigorous Planned Preventative Maintenance (PPM).
- Responded to plant breakdowns and emergency callouts.
- Diagnosed and resolved issues promptly through mechanical and electrical fault-finding exercises.
- Carried out scheduled preventative maintenance requests on all machines, processes and assembly lines.
- Completed all assigned work on time and to high quality standards.
- Work with other technicians in a team environment to finish the schedule or repair malfunctions.
Pearce's Farm ShopBuntingford, Hertfordshire
Waitress
01.2018 - 08.2019
Job overview
- Worked a Part Time Waitress job at Pearce's Farm Shop.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Checked in with customers during meals to check orders were received correctly and met guests' expectations.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
The Three TunsAshwell, Hertfordshire
Waitress/ Bar Staff
09.2017 - 12.2017
Job overview
- Worked a Part Time Waitress Job at The Three Tuns Pub
- Maintained bar stocks, replenishing daily as necessary.
- Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
- Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Neatly set tables before guests' arrival, preparing and setting cutlery and refilling condiments.
- Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
Education
Hitchin Girls' SchoolHitchin
GCSEs from Secondary School
09.2012 - 07.2017
University Overview
- English Literature - 7
- English Language - 7
- Mathematics - 7
- Geography - A*
- Ancient History - A*
- Double Science - A/A
- PE - A
- Religious Studies - A
- Product Design - A
- French - C
Long Road Sixth Form CollegeCambridge
A-Levels
09.2017 - 07.2019
University Overview
- Earned Level 3 A Levels in Mathematics, Geography and Chemistry
Gen2 Furness Skills CentreUlverston
Certificate of Higher Education from Electrical and Electronics Engineering
09.2019 - 07.2020
University Overview
- Completed HNC Qualification during my first year my Engineering Apprenticeship at GSK
Gen2 Furness Skills CentreUlverston, Cumbria
Higher National Diploma from Electrical and Electronics Engineering
09.2020 - 07.2021
University Overview
- Graduated with Distinction for my HND, completed this qualification during the second year of my Engineering Apprenticeship
University of SalfordSalford
Bachelor of Science from Control and Automation Engineering
09.2022 - 07.2023
University Overview
- 2:1 Honours Degree in BEng Hons Control and Automation. The degree was a top up degree linked with Siemens and University of Salford. Completed degree in my final year of my Engineering Apprenticeship.
Skills
- SAP
- Manufacturing process controls
- Equipment installation
- 5S organisation
- Engineering support
- Problem Solving
- Equipment maintenance
- Multi- skilled Engineer
Certification
- Level 3 City & Guilds - 18th Edition
- City & Guilds Steam Maintenance Course (Spirax)
- Industrial Electrical Maintenance Course
- Electricity at work regulations (EAW regs)
- Atex explosive atmospheres hazardous areas
- PLC programming
- Control and Instrumentation
- Mechanical Maintenance skills
- HSG253 Line breaking
- OCV Training
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
University of Salford
Bachelor of Science from Control and Automation Engineering
09.2022 - 07.2023
Gen2 Furness Skills Centre
Higher National Diploma from Electrical and Electronics Engineering
09.2020 - 07.2021
Engineering Technician
GSK
09.2019 - Current
Gen2 Furness Skills Centre
Certificate of Higher Education from Electrical and Electronics Engineering
09.2019 - 07.2020
Waitress
Pearce's Farm Shop
01.2018 - 08.2019
Waitress/ Bar Staff
The Three Tuns
09.2017 - 12.2017
Long Road Sixth Form College
A-Levels
09.2017 - 07.2019
Hitchin Girls' School
GCSEs from Secondary School
09.2012 - 07.2017
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