Charlotte Large

I have worked with multiple families in my area, looking after multiple children, the most at one time being five. I have to be quick on my feet and well-versed in observation. This has allowed me to become a more observant person as well as good at quick problem-solving.

I have demonstrated multiple skills, including:

• Worked flexible hours, covering nights, weekends, and bank holidays.
• I consistently arrived at work on time and was ready to start immediately.
• Built strong relationships with each child under care, fostering trust and security.

I am a waitress at the Hawkley Inn currently. I work there part-time currently and I am dedicated to at least two shifts a week, which will change soon now that I have completed my exams. I work both behind the bar serving drinks, and also in the kitchen, dropping food and putting orders in. I have also worked for a short period in the kitchen in the dessert section, plating and serving desserts.

I have gained multiple skills for this work experience including:

• Collaborated with kitchen staff to ensure order accuracy.
• Improved customer satisfaction by providing efficient and friendly service.
• Handled cash transactions accurately, ensured balanced till at the end of the shift.
• Enhanced guest satisfaction through attentive and prompt service.
• Executed food and drink orders accurately to improve customer satisfaction rates.
• Ensured compliance with health regulations through effective cleaning practices in the dining area.
• Utilised professional communication skills to resolve customer complaints.