Charlotte Hennegan
Oldham,Lancashire
Summary
Leads well-performing team in advocating for patient wellness and providing top-quality care who promotes safe and compliant care with stringent enforcement of safety and confidentiality protocols. Caring nursing team member with record of success in delivering treatments to Dermatology patients, leading in Hair Loss and Patch testing. Brings expert clinical knowledge and judgment to meet strict care standards by following NICE guidlines and local policies and procedures. Accomplished Specialist Nurse who follows established safety and infection-control practices to reduce risks. Monitors patient needs and supports surgical procedures to drive positive outcomes. Excels in patient relationship building and care team collaboration. Excellent knowledge of industry protocols and best practices. Compassionate healthcare professional committed to providing high quality patient care. Collaborates successfully with team to meet needs of busy departments. Motivated Clinical Nurse Specialist with 12 years of Nursing experience, capable of assessing operational needs and developing solutions to save costs, improve revenues and drive customer satisfaction who is too an Independent Nurse Prescriber (V300). Resourceful and well-organised with excellent leadership and team-building record. Willing to learn new skills and broaden knowledge to support clinical progression.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work history
Clinical Nurse Specialist- Dermatology Outpatients
Northern Care Alliance
Salford, Eccles, Lancashire
12.2018 - Current
- Strengthened team capabilities by supporting development of Medical Students, Nursing Students, Health Care Assistants and Clinical Support Workers in the hair loss and patch testing department through teaching, mentoring and support with evidence based practice.
- Promoted dignity, safety and independence for service users .
- Stayed up-to-date and practiced working on the latest nursing developments to provide best patient care, consulting NICE guidleines and local policies and procedures to reduce the risk of clinical errors.
- Complied with Trust values to uphold hospital reputation.
- Analysed patient data to facilitate accurate assessment of treatment outcomes whilst continually improving online systems for accuracy and progress.
- Contributed to medical research including completion of GCP module and refresher.
- Identified and informed surgeon colleagues of possible risks for surgical problems and interventions whilst working in minor operatine theatres.
- Documented patient data in EPR, PatientCentre, PACS to contirbuting to accurate record keeping and data input.
- Dressed surgical wounds, monitored healing, use of ANTT and performed sterile procedures.
- Worked with clinical team to carry out prescribed treatments addressing individual patient needs as a Nurse Independent Prescriber.
- Performed health assessments and initiated specialised treatment plans as an autonomour practitioner and as a lead of the DPC service (Diphencyprone in Acetone topical immunotherapy to distract the patient's immune system from attacking hair follicles in Alopecia Areata).
- Improved treatment outcomes by delivering clear, effective patient and family education through face to face training.
- Handled chemicals and waste in line with HASAWA and COSHH regulations with DPC treatment and in the patch test department.
- Developed plans and strategies to promote continuous improvement.
- Successfully maintained clean driving licence and access to reliable transportation.
- Replenished stock and processed deliveries to maximise product availability, ensuring appropriate amounts of medical equipment. Utilised this further for patients attending DPC treatment and those piloted on Home DPC treatment.
- Increased customer satisfaction by resolving issues and de-escalating complaints where possible,
- Used critical thinking to break down problems, evaluate solutions and make decisions whilst assessing, planning, implementing and evaluating.
- Improved efficiency and productivity by acquiring new skills and applying critical thinking.
Staff Nurse - Dermatology Outpatients
Northern Care Alliance
Salford, Eccles, Lancashire
10.2017 - 12.2018
- Completed and maintained competencies in MOHs Microsurgery, skin laser treatment, autonomous practitioner in nurse led wart clinic, management of waiting list for patients on DPC treatment, staff training within this area. Competencies in scrubbing in theatre during minor operations alongisde Registrars and Consultants.
- Quickly responded to medical emergencies, working calmly and professionally under pressure.
- Clinical exposure to Dermatological conditions and accessed systems as above.
- Management of staff in the department, supporting Clinical Support Workers, Health Care Assistants, junior Staff Nurses, Nursing students.
- Maintained accurate clinical documentation and management of outpatient waiting lists.
- Many further attributions as above in Clinical Nurse Specialist Role as an extension of my Staff Nurse role in the Department.
Staff Nurse - Surgical HDU & Critical Care
Northern Care Alliance
Salford, Eccles, Lancashire
10.2013 - 10.2017
- Supported patients with critical conditions, planning and implementing targeted strategies for optimal recovery outcomes. Completed and competent in Critical Care Programme.
- Ordered, dispensed and administered prescribed medications and medical products orally, via IV, IM, via a NG tube, JEJ tube, PEG.
- Assessed, planned and implemented treatments with precision and care, prioritising patient wellbeing.
- Dressed surgical wounds, monitored healing and replaced bandages to prevent infections.
- Administered oxygen and medication to achieve optimum health outcomes, including that of ventilated and sedated patients.
- Implemented and updated treatment plans in collaboration with doctors.
- Tracked and addressed patient pain levels, helping promote healing by minimising discomfort. Competent in managing patient controlled analgesia and epuidurals.
- Established positive rapport with patients and families through active listening and compassionate care.
- Used oral, topical and IV medications to manage patient symptoms, cardicasvular support, sedation, muscle relaxants and controlled drugs.
- Monitored and recorded patient condition, carrying out and reporting regular observations including NEWS scores and acting accordingly depending on scores.
- Delivered life support BLS and CPR training.
- Oversaw, trained and mentored students and junior nursing staff. Qualified mentor from university accredited course in Contemporary Health Practice Degree.
- Maintained accurate, up-to-date patient records, maximising data accuracy.
- Quickly responded to medical emergencies, working calmly and professionally under pressure.
- Disposed of samples and hazardous waste to prevent infection.
- Safely operated hoists, wheelchairs and transfer equipment to securely manoeuvre patients.
- Supported physicians and consultants with tests and procedures. Competent in venepuncture, ECG's, heart rate measuring, manual blood pressures.
- Prepared patients for surgery by following strict hygiene and fasting procedures, following protocol.
- Managed patient step downs and discharges, providing relevant follow-up care advice with required prescriptions and medication.
- Eased family anticipation by updating regularly on patient progress, developments and treatment changes.
- Conducted informative handovers at shift end through concise and accurate reporting and communication.
- Worked on a ratio of one nurse to 1-2-1 or 1-2-2 patients, providing consistent and effective care.
Education
Independent/Supplementary Prescribing V300 - Prescribing
University of Cumbria
Carlisle 09.2019 - 03.2020
Bachelor of Science - Contemporary Health Practice
Manchester Metropolitan University
ManchesterDiploma of Higher Education - Nursing - Adult Nursing
University of Salford
Salford 09.2009 - 10.2012
Skills
- Patient assessment
- Patient data analysis
- NMC-registered
- Nurse Independent Prescriber V300
- Health assessments
- Clinical assessment
- Clinical trials and research development
- Clinical caseload management
- Supervisor to HCA and RN led clinic
- Service development
- Patient and family education
- Charting and reporting via hospital systems
- Nursing staff leadership
- Staff supervision including Medical and Nursing students
- Direct patient care
- Clinical care planning
- Excellent communication skills
- Acess and use of many IT systems
- Time management
- Leadership
- Author of SOP and PGD
- Contributor to research with GCP Module completion
- Problem-solving
Timeline
Independent/Supplementary Prescribing V300 - Prescribing
University of Cumbria
09.2019 - 03.2020
Clinical Nurse Specialist- Dermatology Outpatients
Northern Care Alliance
12.2018 - Current
Staff Nurse - Dermatology Outpatients
Northern Care Alliance
10.2017 - 12.2018
Staff Nurse - Surgical HDU & Critical Care
Northern Care Alliance
10.2013 - 10.2017
Diploma of Higher Education - Nursing - Adult Nursing
University of Salford
09.2009 - 10.2012
Bachelor of Science - Contemporary Health Practice
Manchester Metropolitan University
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