Charlotte Hayes
DDSL and Inclusion Practitioner
Epsom
Summary
Experienced and dedicated safeguarding professional with over a decade in the education sector, including several years as a Deputy Designated Safeguarding Lead (DDSL) and Inclusion Practitioner. Proven ability to manage complex and high-risk safeguarding cases involving children and young people, with a strong understanding of statutory requirements and multi-agency collaboration. Skilled in coordinating student support services, leading staff training, and developing safeguarding strategies that promote student wellbeing and safety. Holds a First-Class Honours degree in Special Educational Needs and Inclusive Practice and is passionate about delivering inclusive, student-centered services that foster resilience, engagement, and success. Experienced in supervising teams, maintaining safeguarding compliance, and contributing to whole-school safeguarding culture and development plans.
Overview
22
22
years of professional experience
6
6
years of post-secondary education
Work History
Deputy Designated Safeguarding Lead & Inclusion Practitioner
Danetree Primary School
Epsom
01.2016 - 05.2025
- Continuous delivery of safeguarding CPD sessions to 135 staff members.
- Monitor staff CPD ensuring all staff are fully compliant.
- Facilitate sharing of relevant information between local agencies and school.
- Point of contact for community and specialist support services, referring children and their families where necessary.
- Attend professionals meetings on behalf of the school relating to CP and vulnerable children.
- Organise reports/data information for professional meetings.
- Identify support needs of pupils at the point of transfer back into class, between schools or key stages with the school.
- Supported vulnerable students with tailored interventions in line with EHCPs and safeguarding plans.
- Led the Wellbeing Team, promoting mental health and wellbeing across staff and students.
- Managed and strategically planned cover for a four-form entry primary school whilst managing a team of Cover Teachers.
Key Worker (Creche)
David Lloyd Leisure
Epsom
01.2015 - 01.2016
- Provided safe, engaging care for children aged 1–4 years.
- Developed age-appropriate activities promoting early development and wellbeing.
Administrative Assistant
Southern Fruit Brokers
01.2013 - 01.2015
- Managed customer communication and order processing.
- Maintained spreadsheets and online filing systems.
Personal Assistant
FIT8 Gyms and Property Services
01.2005 - 01.2007
- Managed client correspondence and business scheduling.
- Coordinated networking events and handled administrative tasks.
Assistant Manager
The Star Public House (Greene King Brewery)
01.2003 - 01.2005
- Supervised staff, managed rotas, and handled cashing up.
- Organised community events and ensured excellent customer service.
Education
First Class Honours Degree - Special Educational Needs and Inclusive Practice
Kingston University
Kingston upon Thames 09.2021 - 06.2024
A Levels - Sociology, Geography, Media Studies
Sandown High School
Sandown, Isle of Wight 09.2002 - 08.2003
AS Level - Psychology, Geography, Sociology, Media Studies
Sandown High School
Sandown, Isle of Wight 09.2001 - 08.2002
GCSEs - GCSEs
Sandown High School
Sandown, Isle of Wight 09.1999 - 08.2001
Skills
In-depth knowledge of safeguarding legislation, including KCSIE, Working Together to Safeguard Children, and relevant FE safeguarding frameworks
undefinedTimeline
First Class Honours Degree - Special Educational Needs and Inclusive Practice
Kingston University
09.2021 - 06.2024
Deputy Designated Safeguarding Lead & Inclusion Practitioner
Danetree Primary School
01.2016 - 05.2025
Key Worker (Creche)
David Lloyd Leisure
01.2015 - 01.2016
Administrative Assistant
Southern Fruit Brokers
01.2013 - 01.2015
Personal Assistant
FIT8 Gyms and Property Services
01.2005 - 01.2007
Assistant Manager
The Star Public House (Greene King Brewery)
01.2003 - 01.2005
A Levels - Sociology, Geography, Media Studies
Sandown High School
09.2002 - 08.2003
AS Level - Psychology, Geography, Sociology, Media Studies
Sandown High School
09.2001 - 08.2002
GCSEs - GCSEs
Sandown High School
09.1999 - 08.2001
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