Summary
Overview
Work History
Education
Skills
Languages
Timeline

Charlotte Hawkins

Telford,Shropshire

Summary

Dedicated student seeking flexible retail position. Ready for practical experience and enthusiastic about helping others. Prepared to learn and support the team.

Overview

3
3
years of professional experience
7
7

Years of education

Work History

Recruitment Assistant

Proactive Personnel recruitment agency
Oakengates, Shropshire
06.2021 - 07.2021
  • Supported recruitment team with administrative tasks, improving departmental efficiencies.
  • Streamlined application and interview process by implementing pre-employment screening procedures to reduce time-to-hire.
  • Assisted in interview preparation through discussing pre-interview enquiries and providing refreshments, reducing Recruitment Manager's workload.
  • Verified candidate's qualifications and experience by conducting thorough background checks.


Legal internship

Browne and Jacobson LLP
Online, N/A
04.2021 - 04.2021


  • Completed discrete projects organised by company.
  • Participated in meetings to discuss previously taught concepts.
  • Adhered company policies, procedures and safety standards.
  • Registered and engaged in training sessions, workshops and webinars for personnel.

Forest Schools Practitioner

Tickwood care farm
Much Wenlock, Shropshire
01.2019 - 12.2020
  • Maintained complex schedule of group activities and related events.
  • Used illustrative activities to help students explore concepts.
  • Promoted perseverance and determination as key components of student success.
  • Checked recreational equipment on frequent basis to support longevity and safety.
  • Provided safe, caring and fun learning environment for students and participants.

Sales Assistant

Severn Hospice charity shop
Wellington, Telford and Wrekin
09.2018 - 09.2019
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
  • Worked energetically to maintain efficient operations during peak trading hours.
  • Received and processed product returns.
  • Fostered positive relationships with customers to enhance loyalty and retention.
  • Managed till operations by promptly and precisely scanning items, processing payments and issuing receipts.
  • Shelved and merchandised new products in visually appealing, organised displays to engage customers.

Education

A-Levels - RS, English, Art

Thomas Telford School, Telford
09.2020 - 07.2022

GCSEs - 9 GCSE's

Wrekin College, Telford
09.2015 - 07.2020

Skills

  • Customer support
  • Visual merchandising
  • Product presentation
  • Customer service
  • Retail operations expertise
  • Efficient payment processing
  • Guest rapport
  • Highly responsible and reliable
  • Interpersonal skills
  • Efficient under pressure
  • Cleaning requirements

Languages

English
Native
French
Intermediate

Timeline

Recruitment Assistant - Proactive Personnel recruitment agency
06.2021 - 07.2021
Legal internship - Browne and Jacobson LLP
04.2021 - 04.2021
Thomas Telford School - A-Levels, RS, English, Art
09.2020 - 07.2022
Forest Schools Practitioner - Tickwood care farm
01.2019 - 12.2020
Sales Assistant - Severn Hospice charity shop
09.2018 - 09.2019
Wrekin College - GCSEs, 9 GCSE's
09.2015 - 07.2020
Charlotte Hawkins