Charlotte Godoka
Manchester
Summary
Dedicated educator with expertise in mathematical modelling and teaching techniques, fostering an encouraging learning environment. Proficient in syllabus interpretation and exam preparation strategies, with a strong ability to simplify complex concepts for diverse learning styles. Skilled in managing challenging behaviour and creating personalised learning plans, supporting ESL, dyslexia, and SEN students. Committed to nurturing a growth mindset and building student confidence through effective lesson planning and assessment analysis. Career goal: to further enhance educational methodologies that promote student success in mathematics.
Overview
10
10
years of professional experience
1
1
year of post-secondary education
Work history
Operations Customer Expert
Teleperformance UK (DWP)
Remote
01.2023 - Current
- Managing customer queries via telephone, ensuring clear communication and professionalism with customers as well as case managers, work coaches and team leaders.
- Improving customer satisfaction by promptly addressing and resolving complaints whilst cultivating a positive image of DWP.
- Safeguarding vulnerable customers through welfare channels
- Executing data entry and analysis; including correcting National Insurance data errors within the DWP database.
- Consistently achieving KPI's of over 95% Average Handling Time (AHT)
Children's Team Leader
King's Church
Manchester
01.2015 - Current
- Facilitated creative lessons for 7 to 12 year olds to help them learn about faith in a safe environment.
- Adopted lots of play through fun games and exercises, arts crafts, and encouraged their participation throughout the sessions.
- Attended all training including Safeguarding
Private Tutor
Self-Employed
Remote
11.2023 - 05.2024
- Increased academic achievement by providing focused attention in areas of difficulty.
- Conducted mock tests and practice quizzes, reinforcing key topics under study in maths.
- Provided feedback to learners on a regular basis.
- Created an inclusive learning environment which respected diversity and promoted equality.
Adult Skills Tutor (Functional Skills Mathematics)
Standguide
Manchester
08.2019 - 02.2022
- Facilitated and strategically planned engaging lessons from Entry Level 1 to Level 2 in Functional Skills Maths
- Adapted to an innovative and modern person-centred teaching methodology ensuring each individual's needs were met.
- Utilised technology in sessions, making learning more engaging and efficient.
- Maintained records of each learner's progress, identifying areas needing further improvement.
- Conducted initial assessments to establish the most suitable level for learners to begin at.
Maths Lecturer
Morgan Hunt
Bolton
05.2019 - 07.2019
- Taught GCSE Foundation Level Maths as well as Level 1 and 2 Functional Skills
- Implemented innovative teaching methods, improved learner engagement rates.
- Ensured up-to-date subject knowledge with continuous professional development.
Trainee Maths Teacher
Befriending Refugees and Asylum Seekers (BRASS)
Bolton
01.2019 - 05.2019
- Taught Entry Level 1 to 3 Mathematics to ESOL learners with the additional use of physical resources which kept lessons engaging for the group of diverse learners.
- Encouraged active learning through the use of group work and learner-led presentations which developed the learners' growth mindsets.
- Conducted regular assessments to monitor learners progress.
- Collaborated with the English department and kept up to date with good practice.
Trainee Maths Teacher
Coaching Connections (Bolton Wanderers Centre)
Bolton
11.2018 - 05.2019
- Facilitated math lessons for a group of 16-19 year olds ranging from Level 1 functional skills up to GCSE.
- Managed challenging behaviour through positive reinforcement and engaging lessons.
- Encouraged engagement by building a strong rapport with learners through designing and relating lessons to their football skills.
Education
PGCE 14+ Mathematics(Numeracy) Level 6 - Mathematics(Numeracy)
University of Bolton
Bolton 09.2018 - 05.2019
Skills
- Knowledge of mathematical modelling
- Teaching techniques mastery
- Encouraging attitude
- Syllabus interpretation
- Exam preparation strategies
- Familiarity with math-related software
- Managing challenging behaviour
- Simplification of complex concepts
- Lesson planning proficiency
- Understanding different learning styles
- Nurturing growth mindset
- Building confidence in students
- Personalised learning plans creation
- Assessment analysis
- Patience with learners
- ESL support
- Dyslexia support
- SEN Support
- Math lesson planning
- FS strategies
- Progress reporting
- Maths exam preparation
Languages
English
Fluent
Shona
Fluent
Timeline
Private Tutor
Self-Employed
11.2023 - 05.2024
Operations Customer Expert
Teleperformance UK (DWP)
01.2023 - Current
Adult Skills Tutor (Functional Skills Mathematics)
Standguide
08.2019 - 02.2022
Maths Lecturer
Morgan Hunt
05.2019 - 07.2019
Trainee Maths Teacher
Befriending Refugees and Asylum Seekers (BRASS)
01.2019 - 05.2019
Trainee Maths Teacher
Coaching Connections (Bolton Wanderers Centre)
11.2018 - 05.2019
PGCE 14+ Mathematics(Numeracy) Level 6 - Mathematics(Numeracy)
University of Bolton
09.2018 - 05.2019
Children's Team Leader
King's Church
01.2015 - Current
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